Business Coordinator

Slash Staffing

. Serve as a primary point of contact for clients through phone, email, and other communication channels .

Posted 10/7/2026part-timeRemote • New Jersey • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and organizational skills while managing client relationships and scheduling needs. Proficient in CRM systems and capable of transitioning processes to digital platforms.

Highest-signal resume keywords

Fluent In English And SpanishCustomer Service ExperienceCRM ExperienceScheduling CoordinationStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

SchedulingCustomer ManagementAdministrative SupportProblem-SolvingTime Management

Soft Skills

Highly OrganizedAttention To DetailTeam-Player MentalityReliable CommunicationAbility To Manage Multiple Priorities

Tools & Technologies

CRM ToolsScheduling Software

Industry Keywords

Service-Based BusinessMaintenance ContractsField Team CoordinationCleaning ServicesProperty Services

About the role

Key responsibilities & impact

Serve as a primary point of contact for clients through phone, email, and other communication channels
Respond to customer questions, requests, and scheduling needs
Maintain relationships with existing and prospective clients
Follow up with clients to ensure questions, requests, and service needs are addressed
Coordinate and maintain schedules for cleaning jobs and maintenance services
Communicate scheduling details and changes with clients and internal team members
Organize upcoming jobs, appointments, and service requirements
Ensure team members have the information needed to complete scheduled work
Identify scheduling conflicts or operational issues and communicate them promptly
Track and follow up on maintenance contract opportunities
Maintain records of conversations, opportunities, follow-ups, and next steps
Communicate with the Spanish-speaking cleaning team regarding schedules, job details, updates, and client requirements
Ensure accurate communication between clients, management, and field personnel
Assist with implementing and maintaining a CRM system
Enter and maintain customer, job, scheduling, and follow-up information
Track open opportunities, client communications, maintenance contracts, and upcoming work
Learn and utilize CRM tools to improve organization and visibility
Establish processes for documenting and managing customer information
Provide general administrative support to the business owner

Requirements

What you’ll need

Fluent in both English and Spanish — written and verbal
Previous experience in customer service, administrative support, business coordination, scheduling, or a similar role
Strong communication skills and confidence speaking with clients and team members
Excellent follow-up skills and ability to consistently manage outstanding tasks
Highly organized with strong attention to detail
Comfortable managing multiple priorities and moving between different responsibilities
Strong problem-solving and time-management abilities
Comfortable working independently and taking ownership of responsibilities
Reliable, responsive, and consistent with communication
Comfortable learning new software, systems, and technology
Strong team-player mentality
Previous experience in a cleaning, property services, maintenance, construction, or other service-based business (preferred)
Experience coordinating field teams or service technicians (preferred)
Experience managing recurring service or maintenance contracts (preferred)
Previous CRM experience (preferred)
Experience transitioning businesses from manual or paper-based processes to digital systems (preferred)
Experience with scheduling or customer management software (preferred)

Benefits

Comp & perks

Potential to grow into a full-time position as the business expands