Engineering Manager, Services

slice

. Identify the problems most worth solving with Product, Design, Data, and Operations.

Posted 9/22/2026full-timeRemote • Canada, United Kingdom, North MacedoniaMid-LevelSenior💰 CA$150,000 - CA$175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing high-performing engineering teams and building customer-facing software platforms, with a strong focus on technical judgment in backend services, APIs, and cloud infrastructure. Capable of turning complex problems into clear direction while fostering a culture of accountability and continuous improvement.

Highest-signal resume keywords

High-Performing Engineering Team ManagementBackend Technologies (Python, Go, Ruby)Customer-Facing Software DevelopmentTechnical Judgment in Distributed SystemsClear Communication Across Audiences

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Backend TechnologiesAPIsDistributed SystemsCloud InfrastructureProduction Operations

Soft Skills

Clear CommunicationResourcefulnessDecisivenessIntellectual CuriosityPersonal Accountability

Industry Keywords

Customer OutcomesEngineering EffectivenessProduct DataOperational MetricsDecision-Making

Tech Stack

Tools & technologies

CloudDistributed SystemsPythonRubyGo

About the role

Key responsibilities & impact

Identify the problems most worth solving with Product, Design, Data, and Operations.
Define success through measurable value for pizzerias, customers, and the business.
Guide architecture and engineering decisions across owned services.
Balance speed, reliability, simplicity, and long-term system health.
Give engineers context, clear decision boundaries, and meaningful ownership.
Remove blockers and work across boundaries to find paths forward.
Improve execution standards, reduce ceremony, make risk visible, and build lightweight mechanisms for focus and learning.
Use customer feedback, product data, incidents, and operational metrics to evaluate decisions.
Hire, retain, coach, and develop engineers; recognize future leaders and address underperformance.
Build relationships with engineering, product, and business leaders and influence through judgment and results.
Surface disagreement directly, resolve it constructively, and optimize for Slice and its customers.
Report to an Engineering Director and collaborate with managers and technical leaders.

Requirements

What you’ll need

Experience building and operating customer-facing software or platforms.
Experience managing high-performing engineering teams.
Strong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.
Experience with Python, Go, Ruby, or comparable backend technologies.
A record of improving both customer outcomes and engineering effectiveness.
Ability to turn complex, ambiguous problems into clear direction.
Founder-minded approach: resourceful, decisive, intellectually curious, and unwilling to wait for perfect conditions.
Strong instincts for leverage—knowing when to move quickly and when deeper investment is necessary.
Courage to challenge weak thinking, including your own.
Clear, direct communication across technical and non-technical audiences.
Low ego, high standards, and a strong sense of personal accountability.

Benefits

Comp & perks

Medical, dental, and vision plans.
Flexible working hours.
Generous time-off policies.
Employee well-being allowance for eligible employees.
Market-leading maternity and paternity schemes.