Account Manager

Smart Source LLC

. Understand existing client needs and develop and strengthen client relationships .

Posted 11/11/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in client relationship management, sourcing, and production activities, with a strong focus on eCommerce and inventory processes. Proficient in managing large revenue accounts while ensuring compliance and meeting profitability targets.

Highest-signal resume keywords

10+ Years Industry ExperienceDirect Client Support Experience Over $5MM RevenueProficient in MS Office, Especially ExcelKnowledge of eCommerce and Inventory ProcessesExcellent Written and Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Client Relationship ManagementSourcing and Production ManagementOrder Specification CollectionVendor Invoice MatchingData Entry in Demand BridgeProject ManagementService and Process ImprovementCompetitive Vendor Quote AnalysisInventory ManagementPresentation Creation

Soft Skills

Superior Customer ServiceIndependent Work AbilityTeamwork and Workload Balancing

Tools & Technologies

Demand BridgeECommerce PlatformsDocuwareResource Dashboard

Industry Keywords

Litho PrintDigital PrintDirect MailPOP/POSBranded Merchandise

About the role

Key responsibilities & impact

Understand existing client needs and develop and strengthen client relationships
Manage sourcing and production activities
Work with Account Executives, Account Directors, and clients on account strategies and new sales opportunities
Identify service and process improvement opportunities
Collect order specifications and obtain competitive vendor quotes
Quote, source, oversee production, and manage inventory and eCommerce for marketing collateral, operational print, and promotional purchases
Create presentations to promote and sell products and services
Enter order specifications and data into Demand Bridge
Manage and track order status and obtain vendor tracking information
Match vendor invoices to orders to support timely billing
Provide superior customer service and ensure projects meet specifications and in-hand dates
Maintain compliance in Demand Bridge, eCommerce, Docuware, and Resource Dashboard
Enter job detail data for accurate client-facing reporting where applicable
Ensure company profitability targets are met
Balance team workloads where applicable to maintain productivity and quality

Requirements

What you’ll need

10+ years of industry experience required
Direct client support experience with more than $5MM in managed revenue
Excellent written and verbal communication skills
Highly proficient with MS Office software, especially Excel
Knowledge of diverse product categories, including litho print, digital print, direct mail, POP/POS, and branded merchandise
Preferred vendor knowledge
Ability to work independently on orders/projects
Thorough knowledge of eCommerce and inventory processes and logistics where applicable

Benefits

Comp & perks

Salaried position
Incentive eligible