Delivery Solutions Architect

SmartBug Media

. Own the technical direction of assigned integration projects from kickoff through launch .

Posted 10/16/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

CloudGraphQLSOAPSQL

About the role

Key responsibilities & impact

Own the technical direction of assigned integration projects from kickoff through launch
Serve as a primary technical point of contact for clients at project kickoff
Review signed Statements of Work to understand scope, deliverables, and timelines
Lead discovery conversations and close gaps between the SOW and project needs
Own and maintain effort models for integration work
Produce technical documentation and client references for HubSpot Custom Integration accreditation
Document requirements and decisions
Build data maps showing how information moves and transforms between systems
Create systems diagrams of integration architecture
Design automation infrastructure, including workflows, triggers, and error handling
Design for cross-platform stability under load, volume, and client-side changes
Break projects into developer-ready tasks and hand them off to development teams
Remain engaged through delivery to resolve ambiguity and unblock developers
Flag scope gaps, technical risks, and misaligned expectations early
Join sales scoping and discovery calls for new and expansion integration opportunities
Assess technical feasibility and deal constraints
Translate client requirements into effort estimates, assumptions, and dependencies
Review draft SOWs for scope clarity, dependencies, and technical risk
Answer client technical questions during the sales cycle
Feed delivery insights back into future scoping and estimates

Requirements

What you’ll need

Self-starter, passionate about process development and improvement
Excellent written and verbal communication skills with internal and external stakeholders
Strong analytical and problem-solving skills
Ability to independently and professionally handle multiple projects and clients simultaneously
Ability to move between delivery work and pre-sales requests
Ability to communicate with developers and sales leads
Ability to identify project obstacles and ensure stakeholder alignment
Ability to limit assumptions and uncover critical project requirements
Comfortable solving new technical challenges and navigating unfamiliar environments
Willingness to work in a fast-paced environment requiring flexibility
Proven ability to meet and accommodate deadlines
3–5 years of experience in a solutions architecture, business analysis, or technical delivery role
Experience reading and interpreting Statements of Work or similar technical requirements documents
Hands-on experience integrating or migrating business systems outside the HubSpot ecosystem
Experience scoping and estimating technical work
Experience creating data maps and/or systems diagrams
Solid understanding of data flows between systems
Experience translating client requirements into developer-ready documentation
Strong client-facing communication skills and experience leading discovery or requirements-gathering sessions
Comfort presenting technical recommendations and trade-offs to non-technical stakeholders
Ability to manage multiple projects and priorities
Experience designing integrations that remain stable in production
Preferred: experience with NetSuite, Salesforce, Salesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio, Procore, Snowflake, point-of-sale or industry-specific platforms
Preferred: experience with REST, SOAP, or GraphQL APIs
Preferred: experience with an Integration Platform as a Service (iPaaS) system
Preferred: experience supporting sales in pre-sales, solutions consulting, or scoping
Preferred: familiarity with Lucidchart, Visio, or Miro
Preferred: experience with SQL and relational databases
Preferred: software development background sufficient to scope developer-ready tasks

Benefits

Comp & perks

Fully remote team
Remote work arrangement