Debt Management Executive

SmartestEnergy

. Oversee collaborations with Debt Collection Agencies and Meter Operators for effective debt recovery .

Posted 9/29/2026full-timeWorthing • United KingdomMid-LevelSenior💰 £27,900 - £29,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administration skills with a focus on debt recovery processes, effective communication, and collaboration with internal and external stakeholders. Proficient in managing diverse debt cases while ensuring accuracy and continuous improvement in recovery strategies.

Highest-signal resume keywords

Debt Recovery ManagementAdministration ExperienceProblem-Solving SkillsMS Office ProficiencyAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional CommunicationWorkload Prioritization

Industry Keywords

Debt CollectionMeter OperatorsDisconnection ProcessReconnection ProcessThird-Party MonitoringProcess ImprovementCustom Reporting

About the role

Key responsibilities & impact

Oversee collaborations with Debt Collection Agencies and Meter Operators for effective debt recovery
Handle queries and communications professionally and promptly
Manage a diverse portfolio of debt cases
Use tailored recovery and escalation strategies to ensure prompt collection or resolution
Administer the disconnection and reconnection process
Coordinate with internal departments to support DCAs in optimizing recovery outcomes
Monitor third-party debt collection activities and drive performance
Contribute to continuous process improvement
Uphold the Debt Team Mission and Values
Produce custom reports for internal and external stakeholders
Work closely with Finance and Technical teams to resolve queries

Requirements

What you’ll need

Proven administration experience
Experience prioritising workloads
Intermediate IT skills in MS Office
Highly numerate
Attention to detail to ensure accuracy of records
Problem-solving experience

Benefits

Comp & perks

Flexible working: 2 days in the office and 3 days working at home each week
Freedom to work from anywhere in the world for up to 30 days a year
Opportunities to explore new markets and make a difference on a global scale
Commitment to diversity and inclusion
Reasonable adjustments during the application process
Video interview process using Teams
Potential face-to-face meeting options
Occasional travel to other offices