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About the role
Key responsibilities & impact- Report to the VP – Transformation
- Lead a team of Business Process Owners and change professionals
- Shape the design, improvement and embedding of end-to-end processes and business change initiatives
- Ensure processes and change initiatives are scalable, future-fit and aligned to enterprise priorities
- Connect operational needs with strategic ambition in collaboration with business leaders, Transformation and IT
- Establish and evolve enterprise-wide approaches to process optimisation, continuous improvement and change adoption
- Build strong process ownership, robust governance and a high-performing community of practitioners
- Ensure improvements are designed effectively, adopted, embedded and sustained across the enterprise
- Deliver measurable and lasting business outcomes supporting strategic growth and sustainable transformation
Requirements
What you’ll need- Substantial experience across business transformation, process improvement, operational excellence and business change
- Strong expertise in end-to-end process design, continuous improvement and change adoption
- Experience using Lean, Six Sigma, Agile and recognised change methodologies
- Experience in process/change governance, KPIs, benefits realisation, risk management and performance reporting
- Experience with digital transformation
- Experience with Power BI, Excel and process modelling platforms such as Visio, ARIS or Signavio
- Proven ability to lead cross-functional teams, influence senior stakeholders, facilitate workshops and embed sustainable change
Benefits
Comp & perks- Flexible working: work from anywhere in the world for up to 30 days a year
- Hybrid working: typically 2 days in the office and 3 days working at home each week
- Opportunities to explore new markets and make a difference on a global scale
- Diversity and inclusion commitment
- Reasonable adjustments tailored to individual needs
- Two stages of video interviews using Teams; face-to-face meeting or one video interview may be possible depending on the role