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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SmartLinx solutions and the ability to translate operational challenges into tailored technology solutions. Strong background in workforce management, HCM, payroll, and healthcare technology, with a focus on delivering measurable business outcomes.
Highest-signal resume keywords
Software Presales ExperienceSolution Consulting ExpertiseWorkforce Management KnowledgeStrong Presentation SkillsBusiness Acumen in Labor Efficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SaaS ArchitectureAPIsIntegrationsPayroll AccuracyComplianceOperational PerformancePBJ ReportingStaffing OperationsHealthcare TechnologySolutions Engineering
Soft Skills
Analytical SkillsInterpersonal CommunicationAttention to DetailCustomer FocusCollaboration
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Senior CarePost-Acute HealthcareSkilled NursingAssisted LivingHCMWorkforce ManagementHR TechnologyPayrollComplex Hourly WorkforceRegulatory Compliance
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Become a subject matter expert in SmartLinx solutions, capabilities, integrations, and product strategy
- Lead consultative discovery sessions covering staffing, scheduling, time and attendance, payroll, labor utilization, compliance, reporting, employee experience, and workforce processes
- Translate discovery findings into tailored solution strategies and compelling product demonstrations
- Articulate SmartLinx’s value proposition to facility, clinical, HR/payroll, operations, finance, IT, and executive audiences
- Develop business cases, ROI narratives, and financial justifications
- Apply knowledge of senior care and post-acute operating environments, including skilled nursing, assisted living, 24/7 staffing models, and CMS Payroll Based Journal requirements
- Position SmartLinx against industry-specific and broad-market HCM/WFM platforms
- Advise customers throughout the sales process on requirements, workflows, integrations, reporting, compliance, and solution fit
- Partner with Sales on account strategies, proof-of-value engagements, executive presentations, and strategic deal support
- Build and maintain demonstration environments and reusable solution assets
- Evaluate complex requirements involving configuration, integrations, new functionality, or product development
- Bridge field teams with Product, R&D, Marketing, Customer Success, and Services
- Provide customer insights, market trends, competitive intelligence, and product feedback
- Support webinars, executive briefings, conferences, trade shows, user groups, and strategic customer or marketing events
- Share best practices, competitive insights, discovery approaches, demo strategies, and reusable assets
- Remain current on SmartLinx solutions, roadmap, buyer personas, industry trends, regulatory considerations, and competitive developments
- Build credibility and trust with customers, prospects, and internal stakeholders
Requirements
What you’ll need- 3+ years of experience in software presales, solution consulting, solutions engineering, product management, or a related customer-facing SaaS role
- Ability to lead effective discovery and translate operational challenges into technology solutions and measurable business outcomes
- Strong presentation and storytelling skills
- Strong business acumen related to labor efficiency, staffing visibility, payroll accuracy, compliance, employee retention, and operational performance
- Working knowledge of SaaS architecture, APIs, integrations, and enterprise technology ecosystems, particularly within HCM, workforce management, payroll, HR, ERP, and healthcare environments
- Experience with workforce management, HCM, payroll, HR technology, healthcare technology, or solutions supporting a complex hourly workforce strongly preferred
- Experience within senior care or post-acute healthcare, particularly skilled nursing, assisted living, or long-term care, strongly preferred
- Familiarity with staffing operations, payroll/timekeeping workflows, PBJ reporting, or related workforce compliance requirements highly valued
- Strong analytical, written, verbal, and interpersonal communication skills
- Ability to quickly learn complex products and customer environments
- Ability to work collaboratively and independently, manage competing priorities, and take ownership of strategic opportunities
- Strong attention to detail, follow-through, professionalism, and customer focus
- Willingness to travel approximately 1–2 times per month as business needs require
- Bachelor’s degree or equivalent professional experience
Benefits
Comp & perks- Remote environments as applicable
- Medical insurance
- Dental insurance
- Vision insurance
- FSA
- HSA
- Life Insurance
- Pet Insurance
- 401(k)
- Skills and expertise development opportunities