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Product Operations Manager
Smartsheet. Support and own product planning cycles, including quarterly planning, goal tracking, retrospectives, and weekly team rhythms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product operations and program management, with a strong focus on process optimization, data analysis, and cross-functional collaboration. Proficient in facilitating meetings and driving product planning cycles to ensure successful product launches.
Highest-signal resume keywords
Product Operations ExperienceProgram Management SkillsData Analysis ProficiencyMeeting Facilitation ExpertiseGTM Coordination Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process OptimizationData TranslationAutomation FocusWorkflow DocumentationGoal Tracking
Soft Skills
Excellent Written CommunicationStrong Process Instincts
Tools & Technologies
SmartsheetJiraConfluenceAI Productivity Tools
Industry Keywords
Product PlanningLaunch CoordinationCross-Functional DependenciesOperational QuestionsProduct Health Dashboards
About the role
Key responsibilities & impact- Support and own product planning cycles, including quarterly planning, goal tracking, retrospectives, and weekly team rhythms
- Drive launch coordination by maintaining checklists, tracking cross-functional dependencies, and ensuring teams are go-live ready
- Build and maintain product health dashboards and surface actionable data for prioritization decisions
- Document processes, build playbooks, and identify workflows for tightening or automation
- Facilitate meetings and ensure follow-ups are captured and closed
- Partner with analytics to answer operational questions and support product decision-making
- Connect product, engineering, design, and GTM teams
Requirements
What you’ll need- 2–4 years of experience in product operations, program management, or a similar operational role
- Strong process instincts
- Comfort with data and ability to translate dashboard insights into clear recommendations
- Excellent written communication and meeting facilitation skills
- Experience with tools like Smartsheet, Jira, Confluence, or similar
- Builder mindset with focus on automation
- Familiarity with GTM or launch coordination workflows
- Exposure to AI productivity tools in an operational context
Benefits
Comp & perks- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
- Market competitive incentive opportunity