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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by effectively advising customers on loan offers and guiding them through the application and closing process. Proficient in using modern communication tools to enhance customer interactions and support.
Highest-signal resume keywords
Customer ServiceSales ExperienceExcellent Communication SkillsGerman Language ProficiencyCommercial Training
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Professional Telephone MannerReliabilityMotivationCommitment to Professional Development
Tools & Technologies
Digital Closing SolutionsCommunication Tools
Industry Keywords
Loan ApplicationContract SigningNeeds AssessmentFinancing Goals
About the role
Key responsibilities & impact- Serve as the first point of contact for customers
- Advise customers by phone and in writing on comparing loan offers
- Support customers from initial contact through contract signing
- Assist customers throughout all stages of the loan application and closing process
- Conduct needs assessments and arrange suitable loan offers
- Help customers achieve their financing goals without cold calling
- Use partners’ modern communication tools and digital closing solutions
Requirements
What you’ll need- Initial experience in sales or customer-facing roles, such as sales, telesales, or retail sales
- Excellent communication skills and an open, professional telephone manner
- High level of reliability and a committed approach to work
- Motivation and willingness to pursue professional development
- Completed commercial training or equivalent qualification preferred
- Very good German language skills are implicitly required for telephone and written customer support
Benefits
Comp & perks- Permanent employment contract
- Uncapped commission
- Internal career development programs
- Training and professional development opportunities
- Coaching programs
- 100% remote work from anywhere in Germany
- Fully digital onboarding
- Required equipment sent to you conveniently before your start date
- 30 days of annual leave
- 10 additional child sick days on top of the statutory entitlement
- Partnerships with sports providers
- Diverse and inclusive work environment
