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Smile

Business Analyst, Integration

Smile

. Act as the link between business teams, application teams (ERP, CRM, PLM, e-commerce), and technical integration teams .

Posted 11/11/2026full-timeLausanne • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in business analysis and integration projects, with a strong focus on ERP systems, particularly SAP. Proficient in flow modeling, API specifications, and data governance, while ensuring effective communication between business and technical teams.

Highest-signal resume keywords
Business AnalysisIntegration ProjectsFlow Modeling (BPMN)ERP Systems (SAP)Data Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SQLAPI SpecificationsFlow MappingData Transformation RulesIntegration TestingAsynchronous/Event-Driven FlowsREST APIsSOAPJSONXML
Soft Skills
FacilitationCollaborationCommunication
Tools & Technologies
Talend ESB/DIApache CamelPostmanSwagger/OpenAPIJiraConfluenceXrayGenerative AI Tools
Industry Keywords
ManufacturingLuxury GoodsRetailWatchmaking

Tech Stack

Tools & technologies
ApacheERPFluxKafkaSOAPSQL

About the role

Key responsibilities & impact
  • Act as the link between business teams, application teams (ERP, CRM, PLM, e-commerce), and technical integration teams
  • Translate business needs into clear, robust, and sustainable interface specifications
  • Facilitate alignment workshops with business stakeholders and application Business Analysts
  • Map the flow ecosystem: sources, targets, criticality, protocols, volumes, and data ownership
  • Ensure the integrity and alignment of master data (MDM) in coordination with Data Governance
  • Prepare detailed technical and functional specifications for data flows and APIs
  • Define field-by-field mappings, transformation rules, and the handling of rejected records and error recovery
  • Collaborate with integration architects on target patterns: synchronous APIs, asynchronous/event-driven flows, batch processes, secure files, or EDI
  • Define acceptance criteria, design test scenarios, and manage end-to-end integration testing and acceptance
  • Monitor development activities with technical teams using Agile/Scrum methodologies
  • Structure flow documentation and prepare the handover to operations and maintenance teams
  • Use applied AI tools to accelerate analysis, specification engineering, and test scenario generation

Requirements

What you’ll need
  • University-level education in business IT, information systems, or an engineering degree (University of Applied Sciences, EPFL, or university)
  • At least 5 years of experience in Business Analysis
  • At least 3 years focused on integration or application interfacing projects
  • Strong experience with integration projects involving an ERP system, ideally SAP, and satellite applications
  • Excellent command of flow modeling (BPMN), SQL, and the formalization of interface contracts (APIs, mapping)
  • Experience in a demanding environment such as manufacturing, luxury goods, retail, or watchmaking
  • Fluency in French is mandatory
  • Professional working proficiency in English, minimum B2 level; C1 is a plus
  • Understanding of an enterprise ESB, particularly Talend ESB/DI or Apache Camel
  • Knowledge of REST APIs, SOAP, JSON, XML, CSV, EDI formats, and asynchronous/event-driven flows (Kafka or equivalent)
  • Knowledge of an ERP environment, ideally SAP ECC or S/4HANA, integrated with CRM, PLM, MES, or e-commerce tools
  • Proficiency in or knowledge of Postman, Swagger/OpenAPI, Jira, Confluence, Xray, and generative AI tools

Benefits

Comp & perks
  • Flexible working arrangements with partial remote work available
  • Tailored training and development pathway
  • Recognized certifications (IIBA, Scrum, and integration platforms)
  • Active technology watch and innovation culture, including AI and Data Governance
  • Friendly atmosphere within a human-sized Romandy-based organization backed by the European technology expertise of the Smile Group