Field Technician – 12-month Fixed-term Contract

Smith+Nephew

. Repair and maintain Smith+Nephew equipment in line with internal procedures, corporate guidelines, and relevant industry standards .

Posted 10/22/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in repairing and maintaining precision instruments while adhering to corporate and industry standards. Proven ability to manage inventory effectively and build strong customer relationships to ensure service excellence.

Highest-signal resume keywords

Technical Repair ExperiencePrecision Instrument ServicingTroubleshooting SkillsInventory ManagementCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Equipment RepairPreventative MaintenanceMicroscope OperationSurgical Instrument SharpeningCompliance with Industry Standards

Soft Skills

Problem-Solving SkillsOrganizational SkillsCommunication SkillsTeam CollaborationCustomer-Focused Mindset

Certifications & Qualifications

Training and Certification Programs

Industry Keywords

Service EngineeringPerformance TargetsKey Performance IndicatorsInventory ControlService Contracts

About the role

Key responsibilities & impact

Repair and maintain Smith+Nephew equipment in line with internal procedures, corporate guidelines, and relevant industry standards
Perform preventative maintenance activities for customers with service contracts, ensuring compliance with contractual obligations
Complete training and certification programs to become qualified to service equipment across multiple product franchises
Carry out precision instrument servicing, including working under a microscope and sharpening surgical instruments
Support the wider Service Engineering team in delivering and managing the preventative maintenance program
Manage personal inventory levels, perform scheduled stock cycle counts, and contribute to effective inventory control
Assist Operations Leads and Service Coordinators with inventory management activities
Build and maintain strong relationships with customers, hospital staff, and internal sales teams
Ensure service activities are completed efficiently, on time, and in a cost-effective manner
Meet and exceed individual performance targets and key performance indicators (KPIs)

Requirements

What you’ll need

Previous experience in a technical repair, maintenance, service, or field technician role
Experience working with precision instruments and performing detailed tasks under a microscope
Ability to repair, maintain, and service equipment in line with internal, corporate, and external standards
Excellent troubleshooting and problem-solving skills
Strong organizational skills with the ability to manage inventory and prioritize workload effectively
Customer-focused mindset with excellent communication and relationship-building skills
Ability to work independently while collaborating effectively within a team environment
Willingness to complete training and develop expertise across multiple product portfolios

Benefits

Comp & perks

12-month fixed-term contract, with option for prolongation
Generous annual bonus
Pension Schemes
Save As You Earn share options
Flexible Vacation and Time Off
Paid Holidays
Paid Volunteering Hours
Private Health and Dental plans
Healthcare Cash Plans
Income Protection
Life Assurance
Hybrid Working Model (For most professional roles)
Hands-On, Team-Customised, Mentorship
Discounts on Gyms and fitness clubs
Salary Sacrifice Bicycle and Car Schemes
Other Employee discounts