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Pharmacy Technician – Seasonal
SmithRx. Assist members, providers, pharmacies, and internal SmithRx teams with prescription complexities and timely coverage of clinically appropriate, cost-effective medication therapy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in prior authorization review and claims processing, with a strong focus on clinical decision-making and effective communication across diverse stakeholders. Proficient in utilizing technology tools to manage and prioritize complex medication therapy cases.
Highest-signal resume keywords
Active Pharmacy Technician LicensePrior Authorization Review ExperienceClaims ProcessingCritical ThinkingProficiency in MS Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Prior Authorization ReviewClaims ProcessingMedication Therapy ManagementClinical Decision-MakingBasic CalculationsDrug Coverage VerificationCase ManagementPharmacy OutreachEligibility VerificationProtocol Adherence
Soft Skills
Active ListeningEmpathyTime ManagementMultitaskingClear Communication
Tools & Technologies
MacMS OfficeG-SuiteClaim Adjudication System
Certifications & Qualifications
High School Diploma or GEDActive Pharmacy Technician License
Industry Keywords
Pharmacy Benefit Manager (PBM)Health PlanMedication PoliciesClinical ReviewCost-Effective Medication Therapy
About the role
Key responsibilities & impact- Assist members, providers, pharmacies, and internal SmithRx teams with prescription complexities and timely coverage of clinically appropriate, cost-effective medication therapy
- Coordinate clinical review cases and check coverage and plan rules
- Verify submitted information and conduct pharmacy and provider outreach
- Review prior authorization requests within established protocols
- Triage and troubleshoot questions and escalations
- Verify eligibility and drug coverage to determine appropriate claims processing
- Triage clinical review for prior authorization requests at different levels
- Review prior authorization requests using criteria, claims history, and plan benefit rules
- Organize and prioritize requests for timely prior authorization case management
- Build and adjust authorizations in the claim adjudication system
- Navigate drug products and formulations and perform basic calculations to monitor accurate claims adjudication
- Coordinate outreach across teams and help guide processes and protocols
- Evaluate member clinical situations against medication policies and approve or triage cases to a Pharmacist for denial
- Determine when medications require internal or external review
- Contact selected external stakeholders for approval on drugs with dollar limits
Requirements
What you’ll need- High School diploma or GED or equivalent work experience
- Active Pharmacy Technician license required
- 2-4 years of experience as a Pharmacy Technician
- Experience in prior authorization review, specifically working on the approval side at a PBM or health plan, preferred
- Proficiency in Mac, MS Office, and G-Suite required
- Critical thinking to navigate complex customized benefit plans and make sound clinical decisions
- Active listening and conversational speaking skills, with a high degree of empathy
- Ability to multitask, prioritize, and manage time effectively
- Ability to communicate clearly and present complex information to members, clients, pharmacies, providers, and internal teams
- Ability to work accurately within protocols and follow appropriate escalation pathways
Benefits
Comp & perks- Time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Mental health support
- Paid parental leave
- Life insurance
- Disability insurance
- 401(k)
- Potential eligibility for bonuses, commissions, or equity