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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing aftermarket growth strategies, with a strong focus on customer retention and revenue generation. Proven ability to analyze market data and collaborate with cross-functional teams to deliver innovative customer solutions.
Highest-signal resume keywords
Aftermarket ManagementBusiness DevelopmentAnalytical SkillsStakeholder ManagementCommercial Awareness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisStrategic Decision-MakingRevenue Growth StrategiesCustomer Support AgreementsLifecycle SupportForecastingBusiness Improvement InitiativesCustomer-Centric SolutionsMarket Share GrowthOperational Analysis
Soft Skills
Problem-SolvingInfluencing AbilitiesCollaborationRelationship BuildingStrategic Thinking
Certifications & Qualifications
Degree in BusinessDegree in EngineeringDegree in Commercial Management
Industry Keywords
Construction EquipmentEngineeringIndustrial EquipmentAutomotiveService Operations
About the role
Key responsibilities & impact- Develop and implement aftermarket growth strategies aligned to business objectives
- Identify opportunities to increase revenue, customer retention and market share
- Analyse commercial, operational and market data to support strategic decision-making
- Support the growth of Customer Support Agreements, rebuild programmes, repower solutions and connected services
- Work collaboratively with Sales, Service, Parts and Product Support teams to develop customer-focused solutions
- Build and maintain strong relationships with key customers, industry stakeholders and OEM partners
- Contribute to business planning, forecasting and long-term strategic initiatives
- Champion a customer-centric approach across the business
- Shape and drive strategy to increase customer retention, strengthen long-term partnerships and grow profitable aftermarket revenue
- Develop innovative customer solutions and support long-term business growth across the equipment lifecycle
Requirements
What you’ll need- Experience within construction equipment, engineering, industrial equipment, automotive or a similar sector
- A background in aftermarket management, service operations, business development or lifecycle support
- A proven track record of delivering commercial growth and business improvement initiatives
- Strong analytical and problem-solving skills with the ability to interpret complex data and trends
- Excellent stakeholder management and influencing abilities
- Strong commercial and financial awareness
- The ability to balance strategic thinking with a practical, hands-on approach
- A degree in Business, Engineering, Commercial Management or a related discipline, or equivalent experience
- Applicants must have the right to work in the UK at the time of application
- SMT GB is unable to provide visa sponsorship for this position
Benefits
Comp & perks- Competitive salary
- Annual bonus scheme
- Company car or car allowance
- Contributory pension scheme
- Life assurance
- Healthcare cash plan
- Employee Assistance Programme
- Enhanced family-friendly policies
- Ongoing training and development
- Career progression opportunities