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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing, maintaining, and repairing heavy construction equipment, with strong diagnostic skills in mechanical, hydraulic, and electrical systems. Committed to delivering exceptional customer service while adhering to health, safety, and environmental standards.
Highest-signal resume keywords
Formal Engineering QualificationStrong Diagnostic SkillsExperience with Heavy Construction EquipmentExcellent Problem-Solving AbilitiesFull UK Driving Licence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mechanical Fault DiagnosisHydraulic System RepairElectrical System TroubleshootingDiesel Engine MaintenanceTransmissions RepairDrivetrain RepairTechnical Manual InterpretationDiagnostic Tool UsageElectronic Service SystemsWelding and Fabrication
Soft Skills
Good Communication SkillsPositive Relationship BuildingMethodical ApproachAttention to DetailFlexible Attitude
Tools & Technologies
Diagnostic EquipmentDigital Reporting SystemsMobile TechnologyTelematics Systems
Certifications & Qualifications
NVQ Level 3City & GuildsIOSH Working SafelyLGV/HGV Qualifications
Industry Keywords
Volvo Construction EquipmentHeavy Plant MachineryField-Based Service EnvironmentHealth and Safety ComplianceAgricultural Machinery
About the role
Key responsibilities & impact- Service, maintain and repair Volvo Construction Equipment and associated machinery
- Diagnose and resolve mechanical, hydraulic and electrical faults using technical expertise and diagnostic equipment
- Identify additional service and repair opportunities and discuss them with customers and internal teams
- Carry out work in line with quotations and time guides, highlighting additional work where required
- Install software updates and system enhancements
- Complete electronic job cards, reports and timesheets accurately and in real time
- Order and manage repair parts and return parts promptly upon job completion
- Support call-out and overtime requirements
- Attend product and systems training
- Complete all work safely and according to company and manufacturer standards
- Deliver first-class service to internal and external customers
- Maximise machine uptime and promote SMT GB aftermarket products and services where appropriate
- Work independently while representing SMT GB professionally on customer sites
Requirements
What you’ll need- Formal engineering qualification in Plant Maintenance, Agricultural Engineering, HGV Mechanics or a related discipline (NVQ Level 3, City & Guilds or equivalent)
- Proven experience repairing and maintaining heavy construction plant, agricultural machinery, HGVs or similar equipment
- Strong diagnostic and fault-finding skills across diesel engines, transmissions, drivetrains, hydraulics and electrical systems
- Ability to read and interpret technical manuals, wiring diagrams and service information
- Experience using diagnostic tools and electronic service systems
- Excellent problem-solving abilities and a methodical approach to fault diagnosis
- Good communication skills and ability to build positive relationships with customers and colleagues
- Strong IT skills and confidence using digital reporting systems and mobile technology
- Commercially aware mindset focused on customer service and identifying further support opportunities
- Ability to manage workload effectively, prioritise jobs and respond to changing customer requirements
- Commitment to health, safety and environmental compliance
- High attention to detail and professional approach
- Positive, flexible attitude and willingness to participate in overtime and call-out activities
- Full UK driving licence
- Welding and fabrication experience (desirable)
- Previous experience working with Volvo Construction Equipment or similar heavy plant machinery (desirable)
- Experience in a field-based service environment (desirable)
- Familiarity with telematics systems and modern machine technology (desirable)
- Relevant health and safety qualifications such as IOSH Working Safely (desirable)
- LGV/HGV, plant operator or lifting-related qualifications (desirable)
Benefits
Comp & perks- Company van
- Health Cash Plan
- 24/7 GP access
- Physiotherapy support
- Enhanced sick pay
- Enhanced maternity, paternity and adoption leave
- Pension with up to 5% employer contributions
- Cycle to Work scheme
- Salary sacrifice car leasing options
- Employee discounts platform
- Paid volunteering day
- Refer-a-friend bonus
- Long service awards
- Employee-led initiatives
- Recognition programmes
- Wellbeing support