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SMT

Field Service Engineer

SMT

. Service, maintain, diagnose, and repair Volvo construction equipment and associated machinery within the designated territory .

Posted 11/8/2026full-timeRomford • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in servicing and repairing Volvo construction equipment, with strong capabilities in diagnosing mechanical, hydraulic, electrical, and engine-related faults. Proven ability to maintain high standards of safety and customer service while managing documentation and building customer relationships.

Highest-signal resume keywords
NVQ Level 3 In Plant MaintenanceExperience Maintaining Heavy Construction PlantStrong Knowledge Of Diesel EnginesAdvanced Fault-Finding SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mechanical DiagnosisHydraulic Systems RepairElectrical Systems RepairEngine RepairDiagnostic Equipment UsageJob DocumentationInspection ReportingProblem-SolvingPlant MaintenanceField-Based Work
Soft Skills
Customer ServiceCommunicationRelationship BuildingProfessionalismFlexibility
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Construction EquipmentPlant MaintenanceHeavy ConstructionAgricultural EngineeringHGV Maintenance

About the role

Key responsibilities & impact
  • Service, maintain, diagnose, and repair Volvo construction equipment and associated machinery within the designated territory
  • Identify and resolve mechanical, hydraulic, electrical, and engine-related faults using technical expertise and diagnostic equipment
  • Act as the primary customer contact, providing updates on machine status, repair progress, and recommended actions
  • Complete job documentation, inspection reports, timesheets, and electronic records accurately and in real time
  • Maintain high standards of safety, professionalism, housekeeping, and compliance with company policies and procedures
  • Build customer relationships while delivering technical support and exceptional service
  • Identify opportunities to improve machine performance and maximise uptime

Requirements

What you’ll need
  • NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline
  • Experience maintaining and repairing construction plant equipment
  • Proven experience maintaining and repairing heavy construction plant
  • Strong knowledge of diesel engines, hydraulics, drivetrains, electrics, and diagnostic systems
  • Advanced fault-finding and problem-solving skills
  • Ability to work independently in a field-based environment
  • Strong communication and customer service skills
  • Full UK driving licence
  • Flexibility to travel, work overtime, and support customer requirements when needed

Benefits

Comp & perks
  • Health Cash Plan
  • 24/7 GP access
  • Free physiotherapy support
  • Enhanced family leave
  • Enhanced sick pay
  • IVF support
  • Pension contributions matched up to 5%
  • Car leasing scheme
  • Cycle-to-work scheme
  • Retail and lifestyle discounts
  • Refer-a-friend scheme
  • Paid volunteering day
  • Long service awards
  • Christmas shutdown as part of holiday allowance
  • Employee Council participation
  • Social Committee participation
  • Caring, Daring, Sharing awards programme