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Snack Content

Client Services Manager, Project Manager

Snack Content

. Oversee the client services and project management workflow for TikTok Shop operations .

Posted 11/4/2026full-timeRio de Janeiro • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client services and project management within the digital marketing and social commerce landscape, with a strong focus on managing relationships, delivering high-quality results, and improving internal workflows.

Highest-signal resume keywords
Client Relationship ManagementProject ManagementDigital Marketing KnowledgePresentation CreationTikTok Shop Campaign Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Project ManagementDigital MarketingAdvertising Client ServicesCampaign MonitoringAnalytical Skills
Soft Skills
Excellent Communication SkillsOrganizational SkillsPrioritization SkillsOwnership and AccountabilityAbility to Manage Multiple Demands
Tools & Technologies
Task-Tracking ToolsProject Management Tools
Industry Keywords
Social CommerceInfluencer MarketingE-CommerceCreatorsAffiliates

About the role

Key responsibilities & impact
  • Oversee the client services and project management workflow for TikTok Shop operations
  • Organize schedules, requests, deliverables, and alignment between clients and internal teams
  • Lead progress meetings, status updates, and strategic presentations
  • Manage client relationships, ensuring clear communication and high-quality deliverables
  • Direct the teams involved in projects to ensure progress and adherence to deadlines
  • Monitor campaigns, activations, and initiatives involving creators and affiliates
  • Track results, delivery status, and opportunities to improve processes
  • Collaborate with content, media, creator, affiliate, and store operations teams
  • Support the organization and ongoing improvement of the department’s internal workflows

Requirements

What you’ll need
  • Previous experience in advertising client services, project management, or digital operations
  • Experience managing client relationships and providing ongoing support
  • Strong ability to create presentations and executive-level materials
  • Organized and analytical profile with strong prioritization skills
  • Ability to manage projects independently with a strong sense of ownership and accountability
  • Excellent verbal and written communication skills
  • Ability to manage multiple demands simultaneously
  • Knowledge of digital marketing and the social commerce environment
  • Experience with TikTok or TikTok Shop campaigns
  • Experience in advertising agencies, influencer marketing, or e-commerce is a plus
  • Familiarity with creators, affiliates, and performance campaigns is a plus
  • Knowledge of project management and task-tracking tools is a plus
  • Interest in digital content, creators, and social commerce trends is a plus

Benefits

Comp & perks
  • Birthday day off
  • Health insurance
  • Dental insurance
  • TotalPass
  • Life insurance