Manager, CRM Product Management

Snap Inc.

. Own the product vision, roadmap, and priorities for Snap's Salesforce platform and connected tools across Sales, Small & Medium Customers, Business Operations, and Support .

Posted 9/24/2026part-timeLos Angeles • California • United StatesSeniorLead💰 $229,000 - $343,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for Salesforce platforms, focusing on the end-to-end product lifecycle, user acceptance testing, and business impact metrics. Strong ability to collaborate with cross-functional teams and influence stakeholders while ensuring data quality and privacy.

Highest-signal resume keywords

Product ManagementSalesforce ExpertiseEnd-to-End Product Lifecycle ManagementUser Acceptance Testing (UAT)Cross-Functional Stakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product VisionRoadmap DevelopmentRequirements GatheringBusiness Impact MetricsData Quality ManagementAI-Forward CRM DirectionAgentic WorkflowsTechnical Fluency

Soft Skills

Excellent CommunicationInfluencing SkillsAutonomous OperationPrioritization

Tools & Technologies

SalesforceCRM ToolsBusiness Operations Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Product LifecycleSalesSupport ToolingData FlowsIntegrations

About the role

Key responsibilities & impact

Own the product vision, roadmap, and priorities for Snap's Salesforce platform and connected tools across Sales, Small & Medium Customers, Business Operations, and Support
Partner with end users, business owners, and engineering to translate workflows and pain points into clear requirements and acceptance criteria
Lead UAT and business sign-off
Define an AI-forward direction for CRM, applying agentic workflows with human-in-the-loop oversight and privacy and security guardrails
Own business-impact metrics including adoption, productivity, and data quality
Drive launch readiness, training, and post-launch measurement

Requirements

What you’ll need

Bachelor's degree or equivalent practical experience
8+ years of product management experience
3+ years owning CRM, sales, or support tooling products
Demonstrated experience managing the end-to-end product lifecycle for Salesforce-based solutions with measurable business impact
Excellent communication skills, with experience influencing cross-functional stakeholders and senior business leaders
Deep working knowledge of Salesforce and connected tools, including capabilities, limitations, integrations, and data flows
Technical fluency to evaluate trade-offs with engineering; coding is not required
Ability to prioritize across competing stakeholders and operate autonomously on a part-time schedule

Benefits

Comp & perks

Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success
Equity in the form of RSUs