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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in program management and operational design, with a focus on process mapping, workflow optimization, and scalable solutions across cross-functional teams. Proven ability to drive strategic initiatives and improve operational efficiencies in fast-paced environments.
Highest-signal resume keywords
Program ManagementProcess MappingWorkflow DesignSales OperationsAd Tech Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBusiness OperationsRevenue OperationsGo-To-Market StrategyGrowth StrategyAnalytical SkillsProblem-Solving SkillsExecution SkillsKPI ReportingOperational Excellence
Soft Skills
CollaborationMultitaskingEffective CommunicationAdaptabilityInfluence
Tools & Technologies
AsanaJiraGoogle WorkspaceDashboardsData Operations
Industry Keywords
Ad SalesBusiness MarketingDigital IndustryCustomer LifecycleAgentic AI Workflows
About the role
Key responsibilities & impact- Support the expansion of the SMC sales channel operational engine
- Develop and manage processes supporting scalable SMC-wide initiatives
- Design and implement operating models that deliver against strategic goals through large-scale programs
- Create roadmaps, project plans, change management plans, tasks, and progress reporting methodologies
- Design and implement optimized workflows and processes for functional teams
- Identify gaps, implement scalable solutions, and test new initiatives
- Partner with cross-functional teams across Revenue Program, Sales, Marketing, Sales Operations, Business Intelligence, CRM, Data Operations, Partnerships, Measurement, Product, and Data Science
- Evolve SMC operational metrics to drive process improvements and operational efficiencies
- Partner with Sales Operations on tooling improvements, trainings, QA, and sales communications
- Standardize program-management practices across Asana, Jira, Google Workspace, dashboards, and other team systems
- Launch and scale programs improving advertiser outcomes, product adoption, treatment adoption, and sales execution
- Anticipate blockers and dependencies, resolve issues through influence, and escalate decisions with clear recommendations
- Execute complex, time-critical projects using strategic prioritization and data-driven decision-making
Requirements
What you’ll need- BS/BA degree or equivalent years of experience
- 8+ years of experience in program management, project management, business operations, revenue operations, go-to-market strategy, growth, sales operations, or a related cross-functional discipline
- Rapidly scaling operational design covering process, tools, people, and reporting
- Process mapping, workflow design, and optimization expertise
- Experience with Inside Sales Operations
- Experience with Business Marketing
- Experience with Ad Sales
- Familiarity with Ad tech, media, or digital industry
- Proven ability to design and implement scalable processes across the customer lifecycle
- Experience facilitating multiple program teams with a wide range of functional skills
- Ability to communicate effectively with business and technical executives and external stakeholders
- Strong collaboration and multitasking skills
- Ability to adapt to changing priorities and ambiguity
- Proven operational excellence and business acumen in fast-paced, cross-functional environments
- Strong organization, program management, analytical, problem-solving, and execution skills
- Experience managing outsourced vendor partners, sales processes, and KPI reporting
- Familiarity with building agentic AI workflows for reporting, requirements synthesis, risk identification, and action tracking
Benefits
Comp & perks- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages including equity in the form of RSUs
- Default Together approach with in-office work 4+ days per week