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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and client services, with a strong focus on optimizing performance and delivering measurable results. Proficient in stakeholder management, analytical problem-solving, and mentoring team members to enhance execution quality.
Highest-signal resume keywords
Account ManagementDigital AdvertisingAnalytical SkillsStakeholder ManagementClient Service Excellence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance MeasurementForecastingPlanningPrioritizationSolutions Expertise
Soft Skills
CommunicationMentoringRelationship Building
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Client ServicesCross-Functional CollaborationChina Export RetailInternational Campaign Performance
About the role
Key responsibilities & impact- Own a portfolio of accounts or a moderate-sized book of business with increasing independence and translate account strategy into execution plans
- Lead optimization cadences, measurement plans, rollout plans, and operational approaches that improve client outcomes
- Build deeper client relationships and proactively identify opportunities to strengthen performance, service quality, and product adoption
- Distill performance trends and business context into clear actions, recommendations, and value stories for clients
- Execute account strategy in close partnership with Client Partners and coordinate cross-functional stakeholders around launches, troubleshooting, and milestones
- Act as a solutions expert across products, measurement, and execution best practices
- Identify and escalate complex issues early while helping create structure around execution and decision-making
- Produce polished, precise reviews, updates, and recommendations that connect performance to business implications
- Mentor less experienced teammates by sharing knowledge, reviewing work, and modeling strong account management practices
- Lead selected team activities and contribute to stronger team culture and operating rigor
Requirements
What you’ll need- Bachelor’s degree or equivalent practical experience
- 5+ years of experience in digital advertising, account management, client services, or a related commercial role
- Experience owning client-facing workstreams or books of business with measurable impact
- Strong analytical skills with the ability to diagnose issues, interpret measurement signals, and turn insights into action
- Experience working across multiple cross-functional partners to deliver results and manage stakeholder expectations
- Strong communication and stakeholder management skills in English and Mandarin
- Experience acting as a solutions expert for clients or internal teams
- Experience supporting China export retail advertisers and international campaign performance
- Ability to mentor others and raise execution quality across the team
- Strong forecasting, planning, and prioritization skills
- Ability to balance client service excellence with sound operational and commercial judgment
Benefits
Comp & perks- Paid parental leave
- Comprehensive medical coverage
- Emotional and mental health support programs
- Compensation packages that let employees share in Snap’s long-term success
- Default Together approach with office-based collaboration 4+ days per week