Bilingual Healthcare Virtual Assistant – Medical Spa, English, Spanish

SnappyCX

. Schedule and manage patient appointments, including confirmations and rescheduling .

Posted 11/10/2026part-timeRemote • ColombiaMid-LevelSenior💰 $6 - $7 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient appointments, communications, and records within a healthcare setting, while providing exceptional customer service and maintaining confidentiality. Proficient in using Weave for appointment scheduling and payment coordination.

Highest-signal resume keywords

Healthcare Virtual Assistant ExperienceAppointment SchedulingCustomer Service SkillsWeave ProficiencyStrong English Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Appointment ManagementPatient Record MaintenancePayment CoordinationSales SupportCritical ThinkingProblem SolvingOrganizational Abilities

Soft Skills

Excellent CommunicationAdaptabilityInitiativeIndependence

Tools & Technologies

Weave

Industry Keywords

Medical SpaAesthetics ClinicDermatology PracticeWellness CenterHealthcare Privacy Requirements

About the role

Key responsibilities & impact

Schedule and manage patient appointments, including confirmations and rescheduling
Manage incoming emails, phone calls, and other patient communications
Respond to patient inquiries professionally and provide accurate information about services
Handle appointment deposits, payment-related coordination, and follow-ups
Follow up with prospective and existing patients to support appointment bookings and retention
Assist with sales-related activities, including service inquiries and patient conversion
Provide excellent customer service and ensure a positive patient experience
Maintain accurate patient records and update relevant systems
Handle general administrative tasks to support the smooth operation of the medical spa
Maintain patient confidentiality and adhere to applicable healthcare privacy requirements

Requirements

What you’ll need

At least 3 years of experience as a Healthcare VA, Medical Virtual Assistant, Medical Receptionist, or in a similar healthcare administrative role
Experience working with a medical spa, aesthetics clinic, dermatology practice, wellness center, or related healthcare setting
Hands-on experience using Weave is required
Strong spoken and written English communication skills
Experience handling appointment scheduling, phone calls, emails, and patient inquiries
Familiarity with handling deposits, payment coordination, and patient follow-ups
Strong customer service and sales skills
Excellent critical-thinking, problem-solving, and organizational abilities
Ability to work independently, take initiative, and manage responsibilities with minimal supervision
Ability to adapt quickly and require minimal training

Benefits

Comp & perks

Potential to increase from 20 hours per week to 40 hours per week based on client needs and performance
Fully remote position