Bilingual Home Care Coordinator – Spanish, English

SnappyCX

. Serve as a liaison between contracts, patients, patient families, HHAs, clinicians, aides, and other departments .

Posted 9/16/2026full-timeRemote • ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates bilingual proficiency in Spanish and English, ensuring effective communication with patients, families, and healthcare professionals. Capable of managing multiple tasks while providing high-quality care and support in a fast-paced home care environment.

Highest-signal resume keywords

Bilingual Proficiency in Spanish and EnglishExcellent Customer Service SkillsStrong Written and Verbal Communication SkillsEffective Time ManagementAbility to Multitask

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Active ListeningTeam-Oriented ApproachHigh Stress ToleranceFlexibility and Adaptability

Tools & Technologies

HHA ExchangeSmart Map

Industry Keywords

Home CarePatient CareCare CoordinationAttendance VerificationIncident Reporting

About the role

Key responsibilities & impact

Serve as a liaison between contracts, patients, patient families, HHAs, clinicians, aides, and other departments
Ensure effective communication and identify concerns during attendance verifications, introduction calls, and other interactions
Support delivery of high-quality care
Complete required tasks according to agency guidelines and policies
Schedule work assignments based on Home Care Worker training and experience
Minimize open cases to ensure timely resolution
Document communications accurately in HHA Exchange
Communicate issues or changes to patients, family members, contracts, clinicians, aides, and other departments
Provide necessary information to healthcare professionals
Consult with family members and support personnel to ensure ongoing care and identify client needs
Advise HHAs of discharges and changes in service days or hours
Complete daily, weekly, and monthly reports
Manage overtime and travel time requests
Use Smart Map and other tools to locate aides, provide directions, and check availability
Complete incident reports
Manage mutual and linked cases
Open and respond to emails, voicemails, and faxes promptly
Adapt to agency or industry changes
Discuss concerns and questions with the supervisor

Requirements

What you’ll need

Spanish and English bilingual proficiency
Excellent customer service and active listening skills
Ability to multitask effectively
Strong written and verbal communication skills
Effective time management and ability to prioritize tasks
Positive, team-oriented approach
High stress tolerance and ability to work under pressure
Flexibility and adaptability in a fast-paced environment
Ability to complete any other duty assigned to meet agency needs

Benefits

Comp & perks

Fully remote work arrangement
Independent contractor arrangement
U.S. business hours (ET) schedule