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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare coordination and scheduling, with a strong focus on compliance with healthcare documentation standards. Proficient in managing caregiver staffing and maintaining accurate communication records in a home care environment.
Highest-signal resume keywords
Healthcare CoordinationHHA ExchangeElectronic Visit Verification (EVV)Caregiver CoordinationHealthcare Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Healthcare AdministrationMedical DocumentationVisit MaintenanceSchedulingDocumentation Standards
Soft Skills
Verbal CommunicationWritten CommunicationOrganizational SkillsMultitaskingAttention to Detail
Tools & Technologies
Reliable ComputerHigh-Speed InternetProfessional Headset
Industry Keywords
Home CareHome HealthcareCaregiversHHAsCNAs
About the role
Key responsibilities & impact- Follow up with physicians' offices to obtain signed medical orders
- Track and maintain outstanding physician documentation
- Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits
- Follow up with nurses and caregivers regarding missing skilled nursing visit notes
- Coordinate same-day staffing for open caregiver shifts
- Contact available caregivers to fill last-minute scheduling gaps
- Maintain accurate documentation of communications and follow-up activities
- Communicate professionally with physicians, caregivers, patients, and internal teams
- Support daily administrative and operational activities
- Ensure compliance with healthcare documentation standards and company policies
Requirements
What you’ll need- Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration in a US home care practice
- Strong working knowledge of HHA Exchange required
- Experience following up on physician orders or medical documentation
- Experience with Electronic Visit Verification (EVV) and visit maintenance
- Excellent verbal and written English communication skills
- Strong organizational, multitasking, and time-management abilities
- High attention to detail with excellent follow-up skills
- Ability to work independently with minimal supervision
- Previous experience working in a home healthcare or home care agency preferred
- Experience coordinating caregivers, HHAs, CNAs, or nursing staff preferred
- Knowledge of healthcare compliance and documentation requirements preferred
- Reliable computer or laptop
- Stable high-speed internet connection
- Professional headset with microphone
- Quiet, distraction-free home office
Benefits
Comp & perks- Remote work arrangement
- Full-time employment
- 45-minute unpaid break
- Stable high-speed internet connection and professional headset required for home-based work
