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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in retail operations, focusing on sales performance, team management, and compliance with cannabis regulations. Proven ability to create a customer-centric culture while managing inventory and driving KPIs.
Highest-signal resume keywords
Retail Operations ManagementSales Performance DrivingTeam Leadership and CoachingCannabis Selling CertificationRegulated Retail Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementInventory ManagementKPI AnalysisBudget PerformanceCustomer Service Excellence
Soft Skills
CoachingTeam ManagementCommunicationProblem-Solving
Certifications & Qualifications
Selling It RightSellSafeCRTPCRWTPCanSell
Industry Keywords
Cannabis RegulationsRetail ExperienceCustomer-Focused Sales CultureComplianceCriminal Record Check
About the role
Key responsibilities & impact- Lead daily store operations and ensure operational excellence
- Recruit, train, coach, and manage store teams
- Drive sales, KPIs, labour, and budget performance
- Create a strong customer-focused sales culture
- Manage inventory, merchandising, and reporting
- Ensure compliance with provincial cannabis regulations
- Verify ID and follow all company policies and procedures
Requirements
What you’ll need- 3+ years of retail or customer service experience with leadership responsibility
- Strong sales, people leadership, and operational skills
- Cannabis, liquor, or regulated retail experience preferred
- Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
- Minimum age requirement based on province (18/19+)
- Ability to stand for extended periods and lift up to 40 lbs
- Ability to pass a Criminal Record Check
Benefits
Comp & perks- Competitive salary with performance-based bonus
- Three weeks of paid annual vacation
- Comprehensive health and dental benefits
- Health Spending Account and wellness support
- Employee product discounts across our brands
- Strong internal promotion pathways and long-term career growth
- Ongoing training, leadership development, and learning opportunities
- Supportive, collaborative leadership team and positive work environment
- Employee & Family Assistance Program (EFAP) with mental health, financial, and family support