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Employment and Skills Project Officer
SNG (Sovereign Network Group). Coordinate and distribute essential support for customers .
Posted 9/22/2026part-timeBasingstoke • United KingdomMid-LevelSenior💰 £27,000 - £33,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in customer support coordination, project administration, and effective communication with diverse stakeholders. Proficient in managing grants and finance requests while providing essential support for Employment and Skills-related initiatives.
Highest-signal resume keywords
Customer Support CoordinationProject AdministrationFinance Request ProcessingStakeholder CommunicationGrant Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Grant AdministrationFinance ProcessingProject SupportTriage SupportAdministrative Support
Soft Skills
Effective CommunicationProblem SolvingCollaboration
Tools & Technologies
Team DynamicsSNG Website
Industry Keywords
Employment SupportSkills DevelopmentCustomer QueriesSupport Interventions
About the role
Key responsibilities & impact- Coordinate and distribute essential support for customers
- Respond to customer queries, establish their needs, and ensure appropriate support and onward referrals
- Respond to and appropriately deal with service enquiries received via the inbox, team Dynamics tasks, and SNG website
- Administer, coordinate, implement, deliver, and monitor customer grants and support interventions
- Process finance requests
- Support other Employment and Skills-related projects
- Provide efficient and effective project, triage, and administrative support to the Employment, Skills and Inclusion Team
- Work with customers, colleagues, and external organisations
Requirements
What you’ll needBenefits
Comp & perks- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12%
- Life cover at 4x salary
- Enhanced maternity/paternity/adoption pay
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships
- Access to a 24/7 virtual GP service
- Full on the job training