Senior Customer Experience Designer, UX, Creative

Snipp Interactive

. Own UX and design execution for assigned loyalty, rebate, promotion, and sweepstakes programs, including registration, receipt upload, earning, redemption, and communications .

Posted 10/5/2026full-timeRemote • United States, CanadaSenior💰 $80,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in UX and visual design, with a strong focus on creating brand-led digital experiences and polished interactive prototypes. Proficient in collaborating across teams to balance client goals and usability while maintaining accessibility and brand consistency.

Highest-signal resume keywords

UX DesignVisual DesignFigmaAdobe Creative SuiteAI Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User JourneysInteraction DesignResponsive DesignMobile-First ExperiencesUsability-Focused Visual DesignDesign PrototypingTypographyCompositionHierarchyDetail

Soft Skills

CollaborationPresentation SkillsFeedback ReceptionResourcefulnessCritique

Tools & Technologies

Claude DesignDesign SystemsConfigurable TemplatesEmerging Tools

Industry Keywords

Loyalty ProgramsPromotionsRebatesSweepstakesIncentive MarketingCPGRetailSaaS PlatformsWCAG Accessibility Standards

About the role

Key responsibilities & impact

Own UX and design execution for assigned loyalty, rebate, promotion, and sweepstakes programs, including registration, receipt upload, earning, redemption, and communications
Balance client goals, usability, platform capabilities, and program rules
Design polished, brand-led responsive sites, landing pages, microsites, emails, social assets, and promotional materials
Present and explain experience and creative decisions to clients, gather and resolve feedback, and lead working discussions
Partner with the VP of Customer Experience on overarching creative strategy and key client direction
Use AI tools, including Claude Design where appropriate, for concepting, prototyping, and production
Use emerging tools to analyze requirements, draft supporting materials, document decisions, and improve repeatable creative and production tasks
Partner with Sales, Account Management, Delivery, Product, and Development to identify build constraints, flag risks and trade-offs, and shape achievable customer experiences
Collaborate with Product on reusable UX patterns, templates, and design-system improvements
Document and refine workflows from scope through approval and production
Maintain accessibility, responsiveness, brand consistency, and alignment with program rules
Contribute thoughtful critique and work constructively across distributed teams

Requirements

What you’ll need

5+ years of experience in UX, digital, product, or visual design, or equivalent demonstrated capability
Senior-level design judgment and strong visual design skills, including typography, composition, hierarchy, interaction, and detail
Portfolio or relevant design samples demonstrating strong visual execution, brand-led digital experiences, UX thinking across journeys and responsive layouts, and a substantial project carried from concept through execution
Experience taking meaningful design work from brief through execution, managing competing priorities, and proactively moving work forward
Solid UX fundamentals, including user journeys, interaction design, responsive and mobile-first experiences, and usability-focused visual design
Strong command of professional design tools such as Figma and Adobe Creative Suite
Ability to create, refine, and prepare polished digital creative and interactive prototypes
Hands-on use of AI tools in creative or production work, with ability to evaluate and improve AI-generated output
Confidence presenting and explaining design work, receiving feedback, and collaborating across disciplines
Hands-on individual-contributor mindset with resourcefulness across experience design, campaign creative, prototyping, and production needs
Experience in loyalty, promotions, rebates, sweepstakes, incentive marketing, agency or client services, CPG or retail, SaaS platforms, design systems, configurable templates, or WCAG accessibility standards is a plus
Ability to work during core hours of 8:00am to 4:00pm PT, with occasional early or late calls to overlap with Europe and India teams

Benefits

Comp & perks

Competitive and comprehensive total rewards package
Remote work arrangement
Core hours of 8:00am to 4:00pm PT
Distributed work environment with electronic communication