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Arabic Language Social Media Community Moderator
Social Factor. Develop strong, growing digital communities for well-known brands as work becomes available .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native-level proficiency in Arabic and a deep understanding of Arabic pop culture, enabling effective engagement with users across various social media platforms. Possesses strong organizational skills and the ability to follow client guidelines while moderating content in a dynamic environment.
Highest-signal resume keywords
Native-Level Arabic ProficiencySocial Media Moderation ExperienceUnderstanding of Brand VoiceSprinklr CertificationKnowledge of Major Social Media Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ModerationLive Stream ModerationMultitaskingTroubleshooting User IssuesExcellent Spelling and Grammar
Soft Skills
Exceptional Organizational AbilitiesExcellent Verbal and Written CommunicationProactive ApproachCritical ThinkingHigh Energy
Tools & Technologies
SprinklrKhorosSprout SocialYouTubeFacebookXInstagramLinkedIn
Certifications & Qualifications
Sprinklr Certification
Industry Keywords
Digital CommunitiesClient GuidelinesCultural ReferencesSocial Media PlatformsUser Engagement
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Develop strong, growing digital communities for well-known brands as work becomes available
- Interact with users in real time
- Answer questions and appropriately engage in discussions
- Troubleshoot user issues
- Accurately mirror the voice and tone of multiple brands
- Follow client guidelines and workflows
- Work on project-based, temporary, or part-time moderation assignments
- Moderate content in English and Arabic
Requirements
What you’ll need- Native-level understanding of Arabic language
- Deep understanding of Arabic pop culture, nomenclature, cultural references, and slang
- Ability to understand client brand voice and accurately engage with users
- Previous social media moderation experience required
- Live stream moderation experience is a plus
- Sprinklr certification, Khoros, and/or Sprout Social experience is a plus
- Exceptional organizational and multitasking abilities
- Ability to follow clear guidelines and workflows
- Excellent verbal and written communication skills
- Excellent spelling and grammar skills; language test may be given to final candidates
- Strong willingness to learn and think critically; proactive approach
- High energy and ability to multitask in a dynamic organization
- Knowledge of major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn
- Personal computer with minimum Windows 10 and macOS 12.X; application form specifies macOS 13
- Personal internet speed of at least 150 Mbps
- Must be eligible to work in the United States
- Ability to use a personal computer for work purposes
Benefits
Comp & perks- Flexible schedules to fit all lifestyles
- Project/gig or temporary work opportunities
- Part-time work opportunities
- Remote work arrangement
- Opportunity to work with Fortune 100 and Fortune 500 companies
- Best Place for Working Parents award-winning employer