French Language Social Media Community Moderator

Social Factor

. Develop strong, growing digital communities for well-known brands as work becomes available .

Posted 10/21/2026part-timeRemote • United States, United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates native-level proficiency in French and English, with a deep understanding of French pop culture and social media dynamics. Capable of effectively moderating digital communities while adhering to brand voice and guidelines.

Highest-signal resume keywords

Native-Level French Language ProficiencySocial Media Moderation ExperienceSprinklr CertificationKnowledge of Major Social Media PlatformsExcellent Verbal and Written Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social Media ModerationLive Stream ModerationUnderstanding of Brand VoiceTroubleshooting User IssuesMultitasking Abilities

Soft Skills

Exceptional Organizational SkillsProactive ApproachStrong Willingness to LearnCritical Thinking

Tools & Technologies

SprinklrKhorosSprout SocialWindows 10MacOS 12.X

Certifications & Qualifications

Sprinklr Certification

Industry Keywords

Digital CommunitiesClient GuidelinesCultural ReferencesSocial Media PlatformsUser Engagement

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Develop strong, growing digital communities for well-known brands as work becomes available
Interact with users in real time
Answer questions and appropriately engage in discussions
Troubleshoot user issues
Understand and mirror the voice and tone of multiple brands
Follow client guidelines and workflows
Moderate social media communities for client brands
Work on project-based, temporary, or part-time assignments as opportunities arise

Requirements

What you’ll need

Native-level understanding of French language
Deep understanding of French pop culture, nomenclature, cultural references, and slang
Ability to understand the client's brand voice and accurately engage with users
Previous social media moderation experience required
Live stream moderation experience is a plus
Sprinklr certification, Khoros, and/or Sprout Social experience is a plus
Exceptional organizational and multitasking abilities
Ability to follow clear guidelines and workflows
Excellent verbal and written communication skills
Excellent spelling and grammar skills; skills and/or language test may be given to final candidates
Strong willingness to learn and think critically; proactive approach
High energy and ability to multitask in a dynamic, rapidly growing organization
Knowledge of and experience with major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn
Personal computer with minimum of Windows 10 and macOS 12.X; application form also specifies macOS 13
Personal internet speed of at least 150 Mbps
Must be eligible to work in the United States
Must meet applicable immigration sponsorship requirements
Must be fluent in English and French

Benefits

Comp & perks

Flexible schedules to fit all lifestyles
Project/gig or temporary work opportunities
Part-time work opportunities
Opportunity to work with Fortune 100 and Fortune 500 companies
Use of personal computer for work purposes
Flexible availability across weekdays, weekends, mornings, afternoons, evenings, and overnight shifts