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German Language Social Media Community Moderator
Social Factor. Develop strong, growing digital communities for well-known brands as work becomes available .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native-level proficiency in German language and a deep understanding of German pop culture, enabling effective engagement with users while accurately reflecting brand voice. Proven experience in social media moderation and exceptional organizational skills support successful community management for high-profile brands.
Highest-signal resume keywords
Native-Level German Language ProficiencySocial Media Moderation ExperienceSprinklr CertificationKnowledge of Major Social Media PlatformsExcellent Verbal and Written Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media ModerationUnderstanding of Brand VoiceMultitasking AbilitiesSpelling and Grammar SkillsTroubleshooting Skills
Soft Skills
Organizational SkillsProactive ApproachCritical ThinkingHigh Energy
Tools & Technologies
Sprout SocialKhorosSprinklrWindows 10MacOS 12.X
Certifications & Qualifications
Sprinklr Certification
Industry Keywords
Digital CommunitiesFortune 100 CompaniesFortune 500 CompaniesSocial Media PlatformsClient Guidelines
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Develop strong, growing digital communities for well-known brands as work becomes available
- Interact with users in real time
- Answer questions and appropriately engage in discussions
- Participate in troubleshooting efforts
- Accurately mirror the voice and tone of multiple brands
- Follow client guidelines and workflows
- Moderate social media communities for Fortune 100 and Fortune 500 company brands on a project-based basis
Requirements
What you’ll need- Native-level understanding of German language
- Deep understanding of German pop culture, nomenclature, cultural references, and slang
- Ability to understand the client's brand voice and accurately engage with users
- Previous social media moderation experience required
- Sprinklr certification, Khoros, and/or Sprout Social experience is a plus
- Exceptional organizational and multitasking abilities
- Ability to follow clear guidelines and workflows
- Excellent verbal and written communication skills
- Excellent spelling and grammar skills; skills and/or language test may be given to final candidates
- Strong willingness to learn and think critically; proactive approach
- High energy and ability to multitask in a dynamic, rapidly growing organization
- Knowledge of and experience with major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn
- Personal computer with minimum of Windows 10 and macOS 12.X
- Personal internet speed of at least 150 Mbps
- Must be eligible to work in the United States
- Must be able to use a personal computer for work purposes
- Must meet the stated technology requirements
Benefits
Comp & perks- Best Place for Working Parents award-winning employer for 5 years
- Flexible schedules
- Project/gig or temporary work opportunities
- Part-time work opportunities
- Remote work arrangement