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Social Factor

Hindi Language Social Media Community Moderator

Social Factor

. Develop strong, growing digital communities for well-known brands as work becomes available .

Posted 10/21/2026part-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates native-level proficiency in Hindi and a deep understanding of Hindi pop culture, enabling effective engagement with users while adhering to brand voice and moderation guidelines. Proven experience in social media moderation and exceptional organizational skills support successful community development for high-profile clients.

Highest-signal resume keywords
Native-Level Hindi ProficiencySocial Media Moderation ExperienceUnderstanding of Brand VoiceExceptional Organizational SkillsKnowledge of Major Social Media Platforms

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Social Media ModerationLive Stream ModerationUnderstanding of Hindi Pop CultureExcellent Spelling and Grammar SkillsAbility to Follow Guidelines and Workflows
Soft Skills
Excellent Verbal and Written Communication SkillsStrong Willingness to LearnCritical ThinkingHigh EnergyMultitasking Abilities
Tools & Technologies
SprinklrKhorosSprout SocialWindows 10MacOS 13
Certifications & Qualifications
Sprinklr Certification
Industry Keywords
Digital CommunitiesClient Brand VoiceFortune 100 CompaniesFortune 500 CompaniesSocial Media Platforms

Tech Stack

Tools & technologies
MacOS

About the role

Key responsibilities & impact
  • Develop strong, growing digital communities for well-known brands as work becomes available
  • Interact with users in real time
  • Answer questions and appropriately engage in discussions
  • Troubleshoot user issues
  • Follow client brand voice and moderation guidelines
  • Work on project-based, temporary, or part-time moderation assignments
  • Support social media agency clients, including Fortune 100 and Fortune 500 companies

Requirements

What you’ll need
  • Native-level understanding of Hindi language
  • Deep understanding of Hindi pop culture, nomenclature, cultural references, and slang
  • Ability to understand the client's brand voice and accurately engage with users
  • Previous social media moderation experience is required
  • Live stream moderation experience is a plus
  • Sprinklr certification, Khoros, and/or Sprout Social experience is a plus
  • Exceptional organizational and multitasking abilities
  • Ability to follow clear guidelines and workflows
  • Excellent verbal and written communication skills
  • Excellent spelling and grammar skills; skills and/or language test may be given to final candidates
  • Strong willingness to learn and think critically; proactive approach
  • High energy and ability to multitask in a dynamic, rapidly growing organization
  • Knowledge of major social media platforms, including YouTube, Facebook, X, Instagram, and LinkedIn
  • Personal computer with minimum of Windows 10 and macOS 13
  • Personal internet speed of at least 150 Mbps
  • Must be eligible to work in the United States
  • Must be able to use a personal computer for work purposes

Benefits

Comp & perks
  • Flexible schedules to fit all lifestyles
  • Temporary, project-based, gig, or part-time work opportunities
  • Work on projects for Fortune 100 and Fortune 500 companies
  • Equal employment opportunity