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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities management and workplace operations, with a strong focus on project management, budgeting, and team leadership. Proficient in developing scalable processes and maintaining operational excellence in multi-site environments.
Highest-signal resume keywords
Facilities ManagementProject ManagementBudgeting SkillsVendor ManagementTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Office BuildoutsWorkplace OperationsSpace PlanningUtilization MonitoringIncident ResponseService Standards DevelopmentResource Case BuildingVendor Performance TrackingOnboarding ProcessesWorkplace Safety Management
Soft Skills
Strong CommunicationRelationship BuildingProactive MindsetAdaptabilitySolutions Orientation
Tools & Technologies
Business Management ToolsProject Management SoftwareAI-Augmented OperationsBooking ToolsFacilities Management Software
Industry Keywords
Facilities ManagementWorkplace OperationsMulti-Site OperationsBuilding ServicesOffice Access Management
About the role
Key responsibilities & impact- Lead the San Francisco office buildout and opening, coordinating space planning, vendors, dependencies, readiness checks, and budget or timeline risk escalation
- Oversee day-to-day San Francisco office operations, including building services, maintenance, supplies, food and beverage, mail, visitors, and employee requests
- Maintain welcoming workspaces and coordinate booking tools, accessibility needs, emergency readiness, and incident response
- Manage WeWork satellite office operations, memberships, booking support, shared credits, local service issues, and employee guidance
- Oversee keycard and membership provisioning, reassignment, and deprovisioning with People, HRIS, IT, Security, and building teams
- Monitor utilization and capacity needs and support office expansions, renewals, moves, and space transitions
- Partner with People and office champions on onboarding, anchor days, programming, team gatherings, space readiness, and event logistics
- Establish scalable facilities playbooks, service standards, request workflows, and automation
- Define staffing and vendor models, build resource cases, and hire and develop the facilities team
- Develop budgets and forecasts with Finance, track spend and vendor performance, and partner with Procurement on purchasing and invoice resolution
Requirements
What you’ll need- Bachelor’s degree or equivalent practical experience in facilities management, workplace operations, or a related field
- 7+ years of relevant experience in facilities or workplace operations, including managing office buildouts, moves, and multi-site operations
- Experience leading teams, managing vendors, and establishing scalable processes and service standards
- Strong project management and budgeting skills
- Experience managing office access, building services, maintenance, and workplace safety
- Strong communication and relationship-building skills
- Proficiency with business and workplace management tools, project management software, and AI-augmented operations and reporting
- Ability to balance strategic planning with hands-on execution and manage competing priorities
- Proactive, adaptable, and solutions-oriented mindset
- Ability to work on-site in San Francisco and travel to other office locations as needed
Benefits
Comp & perks- Equity
- Annual bonus or commission plan
- Benefits package
- Flexible work arrangements are not offered; the application form states this is a hybrid role with office attendance 2–3 days a week where a location is available
- Travel to other office locations as needed
