Principal Product Operations Manager

Socure

. Own and administer the core product management and roadmapping platform, including workspaces, fields, workflows, scorecards, and permissions .

Posted 9/17/2026full-timeRemote • Florida • United StatesLead💰 $215,000 - $260,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product operations and management, with a strong focus on process design, data analysis, and cross-functional collaboration. Proficient in utilizing product roadmapping tools and analytics platforms to drive strategic decision-making and operational efficiency.

Highest-signal resume keywords

Product Operations ManagementRoadmapping Tools (Aha!, Productboard, Jira Product Discovery)Dashboard and Reporting (Tableau, Looker, Google Sheets, Excel)Process Design and DocumentationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product RoadmappingSQLWork-Tracking Tools (Jira, Linear, Azure DevOps)Data AnalysisProcess DesignMetrics DefinitionProduct Development Life Cycle (PDLC)Software Development Life Cycle (SDLC)Prioritization Frameworks (RICE, WSJF)Automation

Soft Skills

Excellent CommunicationAnalytical ThinkingProblem-SolvingAutonomous Work StyleFacilitation Skills

Tools & Technologies

PPM ToolsTableauLookerGoogle SheetsExcelLLM-Based Tools (Claude, ChatGPT, Perplexity)

Industry Keywords

Product ManagementBusiness OperationsEngineering CollaborationData QualityStrategic Planning

Tech Stack

Tools & technologies

AzureSDLCSQLTableau

About the role

Key responsibilities & impact

Own and administer the core product management and roadmapping platform, including workspaces, fields, workflows, scorecards, and permissions
Maintain the connection between the product management platform and engineering work-tracking systems through field mapping and status synchronization
Manage the broader product technology stack, evaluate tools, prevent tool sprawl, and maintain integrations across roadmap, delivery, feedback, and CRM systems
Build and maintain intake and prioritization workflows
Document system configuration and standard operating procedures
Build dashboards and reports covering roadmap status, delivery progress, and portfolio health
Define and track product operations metrics such as cycle time, roadmap adherence, planning hygiene, and tool adoption
Centralize Product Performance metrics definition, telemetry builds, and availability to data and BI teams
Coordinate dashboard and reporting builds with the central Business Intelligence team
Partner with Finance, Sales/RevOps, and Engineering to incorporate commercial and delivery data into product prioritization and reporting
Support business reviews, quarterly and annual planning, and board updates with trusted data
Monitor data quality and drive hygiene standards
Design and document repeatable planning, prioritization, intake, and roadmap-review processes
Identify and resolve friction, manual work, and duplication through process, automation, or tooling
Build templates, playbooks, and checklists for feature intake, roadmap reviews, and launch readiness
Train product managers and embedded product operations partners through documentation and office hours
Facilitate handoffs between Product, Engineering, Design, and GTM
Standardize processes across product pods while preserving necessary flexibility
Translate company priorities and strategy into trackable roadmaps and planning cadences
Run quarterly and annual planning cycles, roadmap reviews, and business reviews
Monitor strategic progress and flag misalignment between execution and leadership priorities
Support trade-off and prioritization decisions
Ensure pod-level work aligns with company strategic themes
Ensure planning decisions are reflected in operational systems

Requirements

What you’ll need

10+ years in Product Operations, Business/Sales Operations, or a Product Analyst/Management role
Ideally supporting or working inside a product or engineering organization
Hands-on experience with or familiarity with product roadmapping/PPM tools such as Aha!, Productboard, or Jira Product Discovery
Experience with work-tracking tools such as Jira, Linear, or Azure DevOps
Comfort building dashboards and reports using PPM tools, Tableau, Looker, Google Sheets, or Excel
SQL is a plus
Use of LLM-based tools such as Claude, ChatGPT, or Perplexity for job- and role-related workflows, dashboards, and research
Experience designing and documenting repeatable processes for intake, prioritization, and planning cadences
Working knowledge of PDLC and SDLC processes, roadmaps, backlogs, sprints, prioritization frameworks such as RICE and WSJF, and different product profiles
Ability to facilitate strategic-priority and execution discussions and help stakeholders reach decisions
Strong analytical skills
Generalist mindset and comfort with technical configuration, process design, and data/reporting work
Bias toward identifying and fixing inefficiency
Excellent documentation and communication skills
Ability to work autonomously on a small, fast-moving team where priorities shift
Must be authorized to work in the country where the job is located

Benefits

Comp & perks

Equity
Annual bonus or commission plan
Benefits and total rewards package
Remote work arrangement
Equal employment opportunity and accommodations during the application or hiring process