Program Manager, Org Effectiveness – Insights

Socure

. Own end-to-end execution of Socure’s engagement survey program, including lifecycle surveys, survey design, vendor/tool management, communications, reporting, analysis, and action planning .

Posted 9/23/2026full-timeUnited StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in organizational effectiveness and change management, with a strong focus on engagement survey program ownership, data analytics, and strategic talent initiatives. Proficient in utilizing AI-driven tools and methodologies to enhance workflows and decision-making processes.

Highest-signal resume keywords

Organizational EffectivenessChange Management FrameworksPeople AnalyticsProgram ManagementStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Engagement Survey Program ManagementData StorytellingRoot-Cause AnalysisOrganizational DiagnosticsProject ManagementAI-Enabled ToolsSurvey Data AnalysisOperating Model DesignChange Management MethodologiesDocumentation and Reporting

Soft Skills

Excellent Written CommunicationVerbal CommunicationFacilitation SkillsAttention to DetailInfluencing Without Authority

Tools & Technologies

Project Management ToolsCollaboration ToolsSurvey ToolsAnalytics ToolsHRIS

Certifications & Qualifications

Prosci CertificationCCMP Certification

Industry Keywords

Employee EngagementOrganizational HealthChange ManagementPeople AnalyticsFast-Paced Environment

About the role

Key responsibilities & impact

Own end-to-end execution of Socure’s engagement survey program, including lifecycle surveys, survey design, vendor/tool management, communications, reporting, analysis, and action planning
Consolidate engagement, pulse, exit, and listening data into reporting views and dashboards
Identify trends and drivers and track action-plan progress
Support operating model design and rollout, including role definitions, decision rights, team structures, facilitation, documentation, and change management
Build and maintain organizational health diagnostics and dashboards covering turnover, span of control, engagement, performance distribution, and headcount health
Translate diagnostic findings into recommendations through root-cause analysis
Develop and own Socure’s change management practice, playbook, toolkit, and frameworks
Partner with the AI Ops Committee, HRBPs, and business leaders on AI-driven changes to workflows and operating models
Plan and execute strategic talent and culture projects and organizational assessments
Build repeatable playbooks, templates, and documentation; automate and streamline workflows using AI-enabled tools
Partner with HRBPs, HR Leadership, and business leaders to ensure adoption, inclusion, and data-grounded decisions
Serve as day-to-day contact for program questions and escalations
Monitor market practices, benchmarks, and frameworks in organizational effectiveness, engagement measurement, and change management

Requirements

What you’ll need

Bachelor’s degree
5–7+ years of relevant experience in organizational effectiveness, program management, people analytics / insights, employee engagement, or change management
Experience in a fast-paced or tech environment ideally
Proven experience owning an end-to-end engagement survey program or comparable organizational diagnostic work
Working knowledge of change management frameworks and methodologies, such as Prosci/ADKAR or equivalent
Prosci or CCMP certification a plus
Proficiency in people analytics and data storytelling
Experience working with survey, org health, and HRIS data
Experience supporting operating model or org design work a plus
Strong program and project management skills
High proficiency with project management, collaboration, survey, and analytics tools
Experience using AI or automation tools, or strong aptitude to learn
Excellent written, verbal, and facilitation skills
Strong stakeholder management skills and ability to influence without authority
High attention to detail and ownership
Comfort operating with a mix of structure and ambiguity
Ability to work in the United States; application requires work authorization and sponsorship-status responses

Benefits

Comp & perks

Equity
Annual bonus
Health and other benefits included in Socure's total rewards package
Hybrid work arrangement with office flexibility depending on manager and team