Senior Program Manager, Performance

Socure

. Own end-to-end execution of Socure’s performance operating system, including goal-setting, check-ins, feedback, recognition, and performance reviews .

Posted 9/23/2026full-timeNew York City • New York • United StatesSenior💰 $125,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in performance management and program execution, with a strong focus on people analytics, stakeholder management, and optimizing performance platforms. Capable of designing and implementing effective performance cycles and recognition programs that enhance employee engagement and retention.

Highest-signal resume keywords

Performance ManagementPeople AnalyticsProgram ManagementStakeholder ManagementDashboard Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance Program OwnershipTalent Planning ConceptsData StorytellingPerformance Platform OptimizationAI Tools Proficiency

Soft Skills

Excellent Communication SkillsAttention to DetailInfluencing Without Authority

Tools & Technologies

15FiveWorkdayLatticeGenerative AI

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Performance Operating SystemCalibration ProcessesFeedback PlatformsEngagement MeasurementCompensation Decisions

About the role

Key responsibilities & impact

Own end-to-end execution of Socure’s performance operating system, including goal-setting, check-ins, feedback, recognition, and performance reviews
Design performance cycles, calendars, configurations, communications, training, and post-cycle retrospectives
Administer and optimize performance platforms such as 15Five and Workday
Track platform adoption and enable managers and employees
Design and run recognition programs and measure their impact on engagement and retention
Build and facilitate calibration processes for performance ratings
Partner with People Partners on manager enablement and bias mitigation
Partner with Total Rewards to connect performance outcomes to compensation decisions
Use People Analytics, dashboards, platform insights, and generative AI to synthesize data, generate reports, and identify trends
Build and maintain playbooks, templates, manager guides, and communications
Identify opportunities to automate recurring workflows
Partner with HRBPs, HR Tech, Total Rewards, and business leaders to drive adoption and localization
Serve as the day-to-day contact for performance program questions and escalations
Monitor market practices and incorporate benchmarks and emerging approaches into program design

Requirements

What you’ll need

Bachelor’s degree
6–8+ years of relevant experience in program management, performance management, HR/People programs, or a similar role
Experience owning an end-to-end performance or talent program
Working knowledge of talent planning concepts, including 9-box/talent mapping, calibration, succession, and capability/skills-gap assessment
Proficiency in people analytics and data storytelling
Experience building dashboards or reporting views for leaders
Strong program and project management skills
Experience configuring or optimizing performance/feedback platforms such as 15Five, Lattice, or Workday is a plus
Experience using AI or automation tools, or strong aptitude to learn
Excellent written and verbal communication skills
Strong stakeholder management skills and ability to influence without authority
High attention to detail and ownership
Comfort operating with a mix of structure and ambiguity
Must be authorized to work in the country where the job is located
Socure is unable to hire employees residing in Delaware, Hawaii, Iowa, Kentucky, Mississippi, Nebraska, New Mexico, South Dakota, Vermont, West Virginia, or Wyoming

Benefits

Comp & perks

Equity
Annual bonus or commission plan
Recognition programs, including peer recognition and performance-based awards
AI-enabled tools and systems
Hybrid work arrangement with flexibility varying by manager and team
Equal employment opportunity and reasonable accommodation support