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Sodexo

Director, Operations – Campus & Corporate Services

Sodexo

. Provide strategic leadership and operational direction across multiple client locations and service lines .

Posted 11/2/2026full-timeRemote • CanadaLead💰 CA$150,000 - CA$175,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic leadership and operational excellence in multi-site management, with a strong focus on financial performance, client relationship management, and talent development. Proficient in driving compliance and risk management initiatives while ensuring high standards of service delivery.

Highest-signal resume keywords
Operations LeadershipFinancial ManagementClient Relationship ManagementStrategic PlanningTeam Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Budget ManagementForecastingCost ControlProject ManagementData AnalysisOperational ImprovementContract ManagementBusiness DevelopmentUnionized Environment ExperienceBilingualism (English/French)
Soft Skills
Relationship BuildingCommunicationPresentation SkillsInfluencing SkillsEmployee Engagement
Tools & Technologies
Microsoft Office SuiteBusiness Reporting Tools
Industry Keywords
Food ServicesFacilities ManagementHealthcareHospitalityCorporate EnvironmentsWorkplace ExperienceEducation

About the role

Key responsibilities & impact
  • Provide strategic leadership and operational direction across multiple client locations and service lines
  • Lead and support Area General Managers, District Managers, Resident District Managers, and site leadership teams
  • Build and maintain executive-level client relationships to support retention, satisfaction, and long-term growth
  • Drive financial performance through budget management, forecasting, cost controls, and profitability initiatives
  • Partner with Business Development teams on new business opportunities, contract renewals, service expansions, and client presentations
  • Lead new account openings, transitions, and operational improvement initiatives
  • Champion health, safety, compliance, and risk management programs
  • Analyze operational and financial data to identify trends and continuous improvement opportunities
  • Support talent development, succession planning, employee engagement, and performance management
  • Ensure delivery of Sodexo standards, contractual obligations, and client expectations across all accounts
  • Report to the Vice President, Operations
  • Travel to client sites across Ontario and other regions as required

Requirements

What you’ll need
  • 10+ years of progressive operations leadership experience within food services, facilities management, workplace experience, education, healthcare, hospitality, or corporate environments
  • Post-secondary education in Business, Hospitality, Facilities Management, Engineering, or a related field; equivalent experience will be considered
  • Proven success leading multi-site operations, managing large budgets, and delivering strong financial and client outcomes
  • Experience working within unionized and non-unionized environments
  • Strong business acumen, financial management, strategic planning, and project management skills
  • Exceptional relationship-building, communication, presentation, and influencing skills
  • Demonstrated success developing leaders and building high-performing teams
  • Proficiency with Microsoft Office Suite and business reporting tools
  • Candidates based in the Greater Toronto Area preferred
  • Ability to travel up to 50% of the time, including overnight travel as required
  • Bilingualism (English/French) is considered an asset
  • English language requirement

Benefits

Comp & perks
  • Annual incentive bonus eligibility
  • Flexible work environment
  • Competitive compensation
  • Great employee benefits
  • Training and development programs
  • Countless opportunities for growth
  • Corporate responsibility and sustainability initiatives
  • Employment equity and diversity commitment
  • Accommodation available on request during the selection process