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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administration management and facilities maintenance, with a strong focus on process improvement, compliance, and effective communication. Proficient in managing operational tasks and supporting leadership teams to achieve performance targets.
Highest-signal resume keywords
Administration ManagementMicrosoft Office ProficiencyFacilities Administration ExperienceContractor Management SystemsContinuous Improvement Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Word Processing SkillsData Collection and AnalysisDocument ControlPerformance ReportingProject Coordination
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsProblem-Solving SkillsCustomer Service
Tools & Technologies
Microsoft SuiteSharePointAction Trackers
Industry Keywords
Facilities MaintenanceLean Transformational StrategiesService Level AgreementsHuman Resource Management
About the role
Key responsibilities & impact- Support delivery of client services in line with contractual requirements
- Work with integrated service streams to perform contracted services and enhance interdepartmental efficiencies
- Provide administrative support for Facilities Maintenance Management services
- Support day-to-day operations of the Facilities Maintenance business unit
- Support development and compliance of processes, procedures, and contractual management plans
- Support continuous improvement of processes and operating procedures
- Act as subject matter expert on policies, procedures, and service level agreements
- Provide direct support to the Facilities Maintenance Leadership Team on operational and project tasks
- Assist with data collection, analysis, presentations, and reports
- Coordinate departmental projects and initiatives
- Assist with escalated issue resolution
- Support human resource management, recruitment, performance reviews, development plans, and training
- Maintain SharePoint folders, archiving, document control, action trackers, and performance reports
- Coordinate workshops, meetings, client partnership meetings, and events
- Assist with travel arrangements
- Manage and maintain leadership rosters, regional rosters, calendars, and diaries
- Assist site operations as required
- Support management staff in achieving quality and performance targets
- Ensure consistent and friendly customer and client service
Requirements
What you’ll need- Demonstrated experience in administration management/office management
- Intermediate to advanced word processing and computing skills, including Microsoft Suite
- Organized, with attention to detail
- Previous experience in building maintenance or Facilities Administration preferred
- Experience with contractor management systems preferred
- Knowledge of lean transformational strategies to drive continuous improvement preferred
- Perform well under pressure
- High level of attention to detail
- Computer proficiency in Microsoft Office, including Excel
- Strong organization skills
- Excellent communication skills
Benefits
Comp & perks- Full-time employment