Customer Development Manager – Industrial

Softcard (acquired by Google)

. Build and develop strong relationships with existing and new customers within the Belmont/Kewdale area .

Posted 10/13/2026full-timeBelmont • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on customer relationship development, sales growth, and territory management. Proven ability to negotiate and influence decisions while maintaining a positive and motivated approach in a fast-paced environment.

Highest-signal resume keywords

Account Management ExperienceSales Results AchievementCustomer Relationship DevelopmentTerritory ManagementStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

NegotiationInfluencing DecisionsFacilitating OutcomesPrioritising WorkloadsPositive Attitude

Industry Keywords

Commercial SectorAutomotive SectorIndustrial SectorCustomer Value PropositionBusiness Acumen

About the role

Key responsibilities & impact

Build and develop strong relationships with existing and new customers within the Belmont/Kewdale area
Generate significant new business growth
Manage existing key accounts and develop new accounts
Manage the territory in line with NAPA's Customer Value Proposition
Collaborate with key internal and external stakeholders to meet the strategic business plan
Maintain the customer territory and maximise business opportunities and sales growth
Attend sales meetings, trade shows and product training as required
Manage and build relationships with key accounts across industrial and trade

Requirements

What you’ll need

Industry Account Management experience is preferred from either the Commercial, Automotive or Industrial sectors
Prior achievement in sales results, customer relationship development and territory management
Strong written and verbal communication skills
Ability to negotiate, influence decisions, facilitate outcomes and achieve results
Sound business acumen and numerical competency
Proven ability to prioritise workloads
Outgoing nature with a positive and motivated approach
Ability to work within a fast-paced environment and remain calm under pressure
Self-starter with energy, drive and confidence
Former GPC team members welcome to apply

Benefits

Comp & perks

Unlimited access to webinars, training events and courses
Recognition programs and incentives for your performance
Excellent work environment and team culture
Access to attractive retail discount and earn cashback
1 paid Volunteer Leave Day per calendar year
Parental leave top-up allowance
Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services