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Customer Relationship Manager
Softcard (acquired by Google). Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and business development, with a strong focus on customer retention and growth. Proficient in delivering technical solutions and engaging with stakeholders in heavy manufacturing, petrochemical, agriculture, and power generation industries.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentTechnical SalesCustomer Relationship ManagementTechnical Engineering Drawings Interpretation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mathematical AptitudeTechnical InterestCross-SellingUp-SellingTerritory Sales Target AchievementTechnical Solutions DeliveryNew Business IdentificationProduct Knowledge in BearingsProduct Knowledge in Power Transmission
Soft Skills
Strong Communication SkillsCustomer-Focused ApproachCommercial AcumenConfidence Engaging with Stakeholders
Certifications & Qualifications
Current Driver's LicenseAustralian Citizenship or Permanent Residency Visa
Industry Keywords
Heavy ManufacturingPetrochemicalAgriculturePower Generation
About the role
Key responsibilities & impact- Build trusted relationships with Engineering Managers, Reliability Engineers and Procurement Specialists
- Develop and deliver account plans supporting customer retention and growth
- Increase share of wallet through cross-selling and up-selling Motion’s product and service offering
- Identify and secure new business opportunities across western Victoria
- Deliver technical solutions addressing customers’ operational requirements
- Achieve territory sales and budget targets
- Work closely with the Manager Customer Relationships, Branch Managers and internal teams
- Learn from an experienced colleague
- Conduct regular customer visits and travel across the territory
- Grow customer relationships and new business across north-western Victoria
Requirements
What you’ll need- Proven experience in account management, business development or technical sales
- Strong mathematical aptitude and technical interest or capability
- Confidence engaging with technical and operational customer stakeholders
- Customer-focused approach, strong communication skills and commercial acumen
- Current driver’s license and willingness to travel
- Willingness to travel, including potential overnight stays of one to two days—or more—per month
- Experience with bearings and/or power transmission products highly advantageous
- Ability to read and interpret technical engineering drawings highly advantageous
- Experience selling into heavy manufacturing, petrochemical, agriculture or power generation industries highly advantageous
- Must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa
- Resume and cover letter required
Benefits
Comp & perks- Market-aligned remuneration
- Incentives
- Annual salary reviews
- Company vehicle
- iPhone
- Laptop
- Free webinars, training events and learning courses
- Incentive
- Motion-provided uniforms
- Parental-leave top-up support
- Confidential wellbeing support through the Employee Assistance Program
- Up to $30 flu vaccination rebate
- Discounted Bupa health insurance options
- One paid Good to Give volunteer leave day each calendar year
- Community engagement initiatives
- Peer recognition
- Service-milestone awards
- Employee referral program