Director, New Business Development – Customer Finance

Softcard (acquired by Google)

. Manage a geography in the continental U.S.

Posted 9/18/2026full-timeUnited StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial lending, financial analysis, and relationship management, with a strong focus on customer service and problem-solving. Capable of developing and executing strategic plans while maintaining compliance and engaging with independent owners.

Highest-signal resume keywords

Commercial Lending ExperienceFinancial Statement AnalysisRelationship ManagementProblem SolvingLeadership Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

UnderwritingLoan StructuringBusiness DevelopmentSuccession PlanningCorrective Action Planning

Soft Skills

Interpersonal SkillsSound JudgmentHighly OrganizedCustomer Service OrientationIndependent Work

Tools & Technologies

Succession Planning ToolPresentation Development Software

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationFormal Credit Training

Industry Keywords

GPC’s Guaranty Support AgreementAcquisition TargetsField Sales LeadershipFinancial SolutionsCompliance

About the role

Key responsibilities & impact

Manage a geography in the continental U.S. responsible for developing and maintaining contact with independent owners and competitive acquisition targets
Connect regularly with independent owners across the assigned geography, monitoring business and owner conditions
Maintain the independent owner succession planning tool and competitive target pipeline
Connect with field sales leaders to gain feedback for succession planning reviews and field engagement of acquisition targets and planning
Consult with independent owners to identify financial solutions and deploy according to the NAPA strategic plan
Engage with independent owners to address performance issues or potential divergences from GPC’s Guaranty Support Agreement
Develop and execute corrective action plans with field leadership and independent owners when compliance is not met
Work with analysts to develop presentations for acquisitions, financings and succession planning opportunities
Attend regional owners’ meetings to gain and provide insight
Prepare and deliver updates to NAPA executive leaders
Report regularly to the Senior Director, New Business Development

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Accounting or related discipline or an equivalent combination of education and experience
Minimum 10 years of commercial lending experience or similar financing or accounting background involving underwriting, relationship management, business development or loan structuring
Formal credit training or financial statement analysis experience preferred
Demonstrated problem solving, leadership and interpersonal skills
Sound judgment when making decisions and highly organized
Proven track record to deliver high levels of customer service
Ability to work independently with minimal direction/supervision
Ability to travel as needed, up to 50%

Benefits

Comp & perks

Ability to travel as needed, up to 50%