Global Mobility Specialist

Softcard (acquired by Google)

. Supports high-volume, transactional relocation and immigration cases from initiation through completion .

Posted 9/17/2026full-timeHouston • Texas • United StatesJunior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Global Mobility and Immigration processes, including case management, compliance, and documentation. Proficient in utilizing HR technologies such as ServiceNow and Workday to support relocation and immigration activities.

Highest-signal resume keywords

Global Mobility SupportU.S. Immigration ProcessesCase Management SystemsRelocation CoordinationData Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Relocation ManagementImmigration Case SupportVisa ProcessingDocumentation ReviewReporting CapabilitiesPolicy Eligibility ReviewData AuditingWork Authorization RequirementsEmployee Mobility ProgramsCompliance Monitoring

Soft Skills

Customer-Focused SupportDetail-OrientedOrganizational SkillsConfidentiality ManagementMulti-Priority Management

Tools & Technologies

ServiceNowWorkdayMicrosoft OfficeExcelWordOutlook

Industry Keywords

Global MobilityImmigrationRelocationComplianceAudit Readiness

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Supports high-volume, transactional relocation and immigration cases from initiation through completion
Provides timely guidance to employees and stakeholders on mobility policies, processes, timelines, and required actions
Builds working relationships with relocation and immigration vendors to support timely case progression and issue resolution
Monitors and manages Global Mobility ServiceNow cases and shared mailbox inquiries
Maintains accurate case documentation, monitors follow-ups, and escalates complex or compliance-sensitive matters
Coordinates domestic and international relocation requests with employees, HR stakeholders, and external relocation vendors
Reviews relocation requests for policy eligibility and required approvals
Tracks relocation milestones, documentation, repayment agreements, vendor updates, and internal reporting requirements; ensures Workday is updated
Produces monthly reporting on relocation and immigration expenses for HR and Finance partners
Coordinates immigration cases with employees, HR stakeholders, external immigration counsel, and vendors
Supports visa extensions, amendments, work authorization renewals, new hire sponsorship, and employment-based green card processes
Tracks and audits visa expirations, initiates work authorization reverification cases, and coordinates document collection and review
Supports required job postings and records
Maintains employee immigration files and records for audit readiness and compliance
Supports immigration, relocation, audit, and compliance activities by maintaining records and gathering documentation
Maintains data across ServiceNow, Workday, vendor platforms, and reporting tools
Monitors compliance deadlines and escalation requirements
Maintains immigration, relocation, visa expiration, case activity, and repayment reports
Supports data audits and assists with reporting requests from HR, leadership, and business stakeholders

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
1-3 years of experience supporting Global Mobility, Immigration, Relocation, or a related field
Experience managing employee inquiries and providing excellent customer-focused support
Strong administrative and detail-oriented organizational skills
Experience working with confidential employee information and maintaining strict confidence
Exposure to U.S. immigration processes and employment-based visa programs
Experience working with relocation or immigration vendors
Familiarity with case management systems and HR technologies such as ServiceNow and Workday
Experience supporting employee mobility or international assignment programs
Basic understanding of relocation programs and mobility policies
Foundational understanding of U.S. immigration processes, work authorization requirements, and documentation needed for filings
Experience using Microsoft Office applications, including Excel, Word, and Outlook
Ability to manage multiple priorities and deadlines in a fast-paced environment
Strong reporting and data management capabilities

Benefits

Comp & perks

Flexible paid time off
Hybrid work schedule
401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
Health & wellbeing benefits
Parental Leave benefits
Employee stock purchase plan