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Learning and Development Facilitator
Softcard (acquired by Google). Deliver instructor-led, virtual instructor-led, onsite, and travel-based training programs for small and large groups .
About the role
Key responsibilities & impact- Deliver instructor-led, virtual instructor-led, onsite, and travel-based training programs for small and large groups
- Apply adult learning principles, facilitation techniques, and classroom-management practices
- Adapt facilitation style, pacing, examples, and activities to varied audiences, skill levels, and learning environments
- Use approved training materials, learning technologies, and facilitation tools to reinforce learning objectives and on-the-job application
- Assess learner understanding and provide timely, constructive feedback and coaching
- Partner with L&D Managers, Instructional Designers, SMEs, and business stakeholders to deliver learning solutions aligned to business needs
- Support training communications, participant engagement, scheduling, materials preparation, and onsite or virtual logistics
- Prepare training sessions by reviewing materials, testing technology, confirming logistics, and ensuring readiness
- Document attendance, completion, participation, and other required training records in the LMS or designated systems
- Identify delivery risks, learner barriers, technology issues, and content gaps; communicate observations and recommended solutions
- Gather learner feedback and review survey, assessment, participation, and business data to improve training effectiveness
- Share delivery insights with L&D Managers and Instructional Designers to support content and program improvements
- Stay current on adult learning, facilitation practices, virtual delivery methods, and approved learning technologies
Requirements
What you’ll need- Bachelor’s degree in Education, Learning & Development, Communications, Business, or related field; equivalent experience considered
- Three or more years of training delivery, facilitation, adult education, sales training, operations training, or related experience
- Ability to facilitate engaging in-person and virtual learning for small and large groups
- Knowledge of adult learning principles, learner engagement, assessment techniques, and classroom management
- Strong presentation, communication, organization, and interpersonal skills
- Experience using virtual learning platforms, presentation tools, and an LMS; Workday Learning preferred
- Ability to travel as needed to deliver training at NAPA locations
Benefits
Comp & perks- Full-time employment
- Remote work arrangement
- Travel-based training opportunities