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Network Systems Specialist
Softcard (acquired by Google). Support, monitor, and maintain enterprise-wide wired and wireless network infrastructure .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and troubleshooting enterprise network and telecommunications infrastructure, including proficiency in Cisco and Fortinet technologies, WAN, LAN, and SD-WAN systems. Strong analytical, problem-solving, and communication skills are essential for effective collaboration and support in a fast-paced environment.
Highest-signal resume keywords
Cisco Network TechnologiesFortinet Network TechnologiesTCP/IP, DNS, DHCPSD-WAN TechnologiesNetwork Monitoring Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network Infrastructure ManagementTroubleshooting Network PerformanceVoice Communication SystemsWireless NetworkingRouting and SwitchingVLANsVPN TechnologiesTelecommunications Services ManagementNetwork DocumentationMulti-Site Network Support
Soft Skills
Analytical SkillsProblem-Solving SkillsVerbal CommunicationWritten CommunicationCustomer Service Orientation
Tools & Technologies
Cisco RoutersFortinet FirewallsMicrosoft Teams PhoneTelecommunications Expense Management Platforms
Certifications & Qualifications
Cisco CCNACisco CCNPFortinet FCP/NSE CertificationsCompTIA Network+
Industry Keywords
Enterprise Network InfrastructureTelecommunications InfrastructureNetwork SecurityService RequestsVendor Coordination
Tech Stack
Tools & technologiesDNSFirewallsSwitchingTCP/IP
About the role
Key responsibilities & impact- Support, monitor, and maintain enterprise-wide wired and wireless network infrastructure
- Manage routers, switches, firewalls, wireless access points, and telecommunications equipment
- Troubleshoot network performance issues and coordinate resolution with internal teams and external service providers
- Administer WAN, LAN, VPN, SD-WAN, and voice communication systems
- Manage telecommunications services, circuits, carrier relationships, and service requests
- Participate in network upgrades, migrations, and infrastructure improvement projects
- Monitor network security and assist with implementing corporate security standards and best practices
- Maintain network documentation, inventories, diagrams, and operational procedures
- Coordinate vendor activities related to installations, outages, and service escalations
- Provide Tier II support for network and telecommunications incidents and service requests
- Participate in after-hours maintenance activities and on-call support rotations as required
Requirements
What you’ll need- Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a related field, or equivalent work experience
- 3-5 years of experience supporting enterprise network and telecommunications infrastructure
- Experience supporting and troubleshooting Cisco and Fortinet network technologies
- Working knowledge of TCP/IP, DNS, DHCP, routing and switching, VLANs, VPN technologies, wireless networking, and network monitoring tools
- Experience troubleshooting network connectivity and telecommunications issues
- Strong analytical and problem-solving skills
- Excellent verbal and written communication abilities
- Experience supporting multi-site or global network environments
- Knowledge of SD-WAN technologies
- Familiarity with telecommunications expense management (TEM) platforms and carrier services
- Industry certifications such as Cisco CCNA or CCNP, Fortinet FCP/NSE certifications, or CompTIA Network+
- Experience with voice and collaboration platforms including Microsoft Teams Phone
- Strong customer service orientation and stakeholder management skills
- Ability to prioritize multiple projects and operational tasks in a fast-paced environment
- Strong documentation and organizational abilities
- Ability to work independently with minimal supervision
- Proven ability to collaborate effectively across technical and business teams
- Must be eligible to work in the US without Visa Sponsorship
Benefits
Comp & perks- After-hours maintenance activities and on-call support rotations as required
- Continuous learning and professional development