Outside Sales Representative

Softcard (acquired by Google)

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .

Posted 9/18/2026full-timeSelbyville • Maryland • United StatesJuniorMid-Level💰 $54,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and sales skills, with a focus on driving growth in retail environments. Capable of presenting product information effectively and maintaining high customer satisfaction while managing sales quotas.

Highest-signal resume keywords

Retail Sales ExperienceCustomer Service SkillsQuota Driven PerformanceBasic Selling SkillsPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceProduct Knowledge

Soft Skills

Clear SpeakingAttentive ListeningProblem ResolutionExpectation SettingAccountability Management

Tools & Technologies

NAPA eSales Programs

Certifications & Qualifications

Valid Driver License

Industry Keywords

RetailWholesale CustomersCustomer SatisfactionSales GrowthProduct Lines

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
Promote the entire line of NAPA products and programs to Wholesale Customers
Work with the local Store Manager to develop plans to increase sales
Proactively initiate, contact, manage, and develop local leads
Identify customer needs and align solutions with NAPA's offerings
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines
Engage customers and keep them connected through NAPA's eSales programs
Perform educational seminars, clinics, and presentations on NAPA product lines and services
Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone

Requirements

What you’ll need

Prior experience in a Retail store or outside sales
2+ years of experience in a customer focused role
Ability to perform in a quota driven environment
Basic selling skills, including preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years required
Agility to bend to floor-level shelves and reach to upper shelves with use of stool or ladder when necessary
Stamina to stand and walk for the entire work shift
Ability to lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Ability to set expectations, meet commitments, track results, and manage accountability
Ability to inspect, protect, and maintain company assets, merchandise, vehicles, building, and people

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
401(k) with company match
Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
Tuition reimbursement
Professional development opportunities
Wellness programs