Outside Sales Representative

Softcard (acquired by Google)

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits .

Posted 10/14/2026full-timeNunda • New York • United StatesJuniorMid-Level💰 $51,150 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong customer service skills and the ability to drive sales growth through effective communication and relationship management. Proficient in presenting product information and managing customer needs in a retail environment.

Highest-signal resume keywords

Retail Sales ExperienceCustomer Service SkillsQuota Driven PerformanceBasic Selling SkillsAutomotive Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Call PreparationCustomer Meeting ManagementAccount MaintenanceProblem SolvingProduct Presentation

Soft Skills

Clear SpeakingAttentive ListeningExpectation SettingCommitment ManagementResult Tracking

Tools & Technologies

NAPA eSales Programs

Certifications & Qualifications

Valid Driver License

Industry Keywords

Automotive IndustryWholesale CustomersCustomer SatisfactionSales GrowthEducational Seminars

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
Promote the entire line of NAPA products and programs to Wholesale Customers
Work with local Store Manager to develop plans to increase sales
Proactively initiate, contact, manage and develop leads on a local basis
Identify specific customer needs and align solutions with NAPA's offerings
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
Engage customers and keep them connected through NAPA's eSales programs
Perform educational seminars, clinics and presentations on NAPA product lines and services
Maintain customer satisfaction and provide strong customer service, including solving customer problems, complaints and questions in person or by telephone
Inspect, protect and maintain company assets, merchandise, vehicles, building and people

Requirements

What you’ll need

Prior experience in a Retail store or outside sales
2+ years of experience in a customer focused role
Ability to perform in a quota driven environment
Basic selling skills, including preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale, and account maintenance
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years required
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary
Stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Ability to set expectations, meet commitments, track results, and manage accountability
Bachelor's Degree is preferred
Background in the Automotive Industry is preferred

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
401(k) with company match
Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
Tuition reimbursement
Professional development opportunities
Wellness programs