Outside Sales Representative

Softcard (acquired by Google)

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .

Posted 9/23/2026full-timeMooresville • North Carolina • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service capabilities, with a focus on driving growth and customer satisfaction in the automotive parts industry. Proficient in managing customer relationships, conducting presentations, and executing sales strategies to meet quotas.

Highest-signal resume keywords

Retail Sales ExperienceCustomer-Focused RoleBasic Selling SkillsValid Driver's LicenseAutomotive Industry Background

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceProduct Presentation

Soft Skills

Clear SpeakingAttentive ListeningProblem ResolutionExpectation SettingAccountability Management

Tools & Technologies

NAPA eSales Programs

Industry Keywords

Automotive PartsCustomer SatisfactionSales GrowthWholesale CustomersEducational Seminars

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
Promote the full line of NAPA products and programs to wholesale customers
Work with the local Store Manager to develop sales-increase plans
Proactively initiate, contact, manage, and develop local leads
Identify customer needs and align solutions with NAPA offerings
Work with manufacturers' representatives to improve program offerings and customer knowledge
Engage customers through NAPA's eSales programs
Conduct educational seminars, clinics, and presentations on NAPA product lines and services
Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people

Requirements

What you’ll need

Prior experience in a retail store or outside sales
2+ years of experience in a customer-focused role
Ability to perform in a quota-driven environment
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
Capability to present information in group meetings
Valid driver's license with no more than 2 moving violations in the last 4 years required
Ability to bend to floor-level shelves and reach upper shelves up to eight feet using a stool or ladder when necessary
Stamina to stand and walk for the entire work shift
Ability to lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Ability to set expectations, meet commitments, track results, and manage accountability
Bachelor's Degree preferred
Background in the automotive industry preferred

Benefits

Comp & perks

Full-time employment
On-site work arrangement