Outside Sales Representative

Softcard (acquired by Google)

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits .

Posted 9/21/2026full-timeSonoma • California • United StatesJuniorMid-Level💰 $64,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer engagement and sales skills, with a focus on driving growth and customer satisfaction in a retail environment. Proficient in presenting product information and managing customer relationships effectively.

Highest-signal resume keywords

Customer-Focused Role ExperienceQuota-Driven Sales PerformanceBasic Selling SkillsClear Speaking and Attentive Listening SkillsValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Call PreparationCustomer Meeting ManagementClosing SalesAccount MaintenanceProduct Presentation

Soft Skills

Customer ServiceProblem ResolutionExpectation SettingCommitment ManagementAccountability Tracking

Tools & Technologies

NAPA eSales Programs

Industry Keywords

Retail SalesCustomer SatisfactionLead DevelopmentEducational SeminarsProduct Knowledge

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits
Promote the entire line of NAPA products and programs to wholesale customers
Work with the local Store Manager to develop plans to increase sales
Proactively initiate, contact, manage, and develop local leads
Identify customer needs and align solutions with NAPA's offerings
Work with manufacturer's representatives to improve program offerings and grow customer knowledge
Engage customers and keep them connected through NAPA's eSales programs
Perform educational seminars, clinics, and presentations on NAPA product lines and services
Maintain customer satisfaction and provide customer service, including resolving customer problems, complaints, and questions in person or by telephone

Requirements

What you’ll need

Prior experience in a retail store or outside sales
2+ years of experience in a customer-focused role
Ability to perform in a quota-driven environment
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance
Capability to present information in group meetings
Valid driver's license with no more than 2 moving violations in the last 4 years
Ability to bend to floor-level shelves and reach upper shelves, using a stool or ladder when necessary
Stamina to stand and walk for the entire work shift
Ability to lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills
Ability to set expectations, meet commitments, track results, and manage accountability
Ability to inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people

Benefits

Comp & perks

Comprehensive medical, dental, and vision plans
401(k) with company match
Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
Tuition reimbursement
Professional development opportunities
Wellness programs