Outside Sales Representative

Softcard (acquired by Google)

. Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits .

Posted 9/21/2026full-timeRemote • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service capabilities, with a focus on driving growth in retail environments. Proficient in managing customer relationships, presenting product information, and achieving sales targets in the automotive industry.

Highest-signal resume keywords

Retail Sales ExperienceCustomer Relationship ManagementQuota Driven PerformanceAutomotive Industry KnowledgeEffective Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Selling SkillsSales Call PreparationAccount MaintenanceCustomer Meeting ManagementProblem Solving

Soft Skills

Clear SpeakingAttentive ListeningCustomer Satisfaction Focus

Tools & Technologies

NAPA eSales Programs

Certifications & Qualifications

Valid Driver License

Industry Keywords

Automotive IndustryRetailWholesale CustomersCustomer Needs AlignmentEducational Seminars

About the role

Key responsibilities & impact

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
Promote the entire line of NAPA products and programs to Wholesale Customers
Work with the local Store Manager to develop plans to increase sales
Proactively initiate, contact, manage and develop leads on a local basis
Identify specific customer needs and align solutions with NAPA’s offerings
Work with manufacturer’s representatives to improve program offerings and grow customer knowledge of product lines
Engage customers and keep them connected through NAPA’s eSales programs
Perform educational seminars, clinics and presentations on NAPA product lines and services
Maintain customer satisfaction and provide customer service, including solving customer problems, complaints and questions in person or by telephone
Set expectations, meet commitments, track results and manage accountability
Inspect, protect and maintain company assets, merchandise, vehicles, buildings and people

Requirements

What you’ll need

Prior experience in a Retail store or outside sales
2+ years of experience in a customer focused role
Ability to perform in a quota driven environment
Basic selling skills, including preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
Capability to present information in group meetings
Valid driver license with no more than 2 moving violations in the last 4 years required
Bachelor’s Degree (preferred)
Background in the Automotive Industry (preferred)
Ability to bend to floor-level shelves and reach to upper shelves up to eight feet, using a stool or ladder when necessary
Stamina to stand and walk for the entire work shift
Ability to lift up to 60 lbs of merchandise
Clear speaking and attentive listening skills