Payroll Operational Support Analyst – Global Industrial

Softcard (acquired by Google)

. Prepare, process, and generate payroll through Workday .

Posted 9/29/2026full-timeBirmingham • Alabama • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll processing, including auditing, reconciliation, and compliance with established procedures. Proficient in using Workday and Microsoft Excel for payroll management and reporting.

Highest-signal resume keywords

Payroll Processing ExperienceWorkday ProficiencyFundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)Intermediate Microsoft Excel SkillsAnalytical and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingAuditingReconciliationTimekeeping ManagementPayroll ConfigurationACH TransactionsPayroll Tax ManagementManual Check PreparationSystem TestingPayroll Reporting

Soft Skills

Organizational SkillsAttention to DetailCommunication SkillsTeam CollaborationSelf-Directed Work

Tools & Technologies

WorkdayServiceNow Case Management SystemMicrosoft Excel

Certifications & Qualifications

Fundamental Payroll Certification (FPC)Certified Payroll Professional (CPP)

Industry Keywords

Payroll ProceduresCompliance StandardsExpatriate PayrollWellbeing Benefits401(k) Plans

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Prepare, process, and generate payroll through Workday
Audit, review, and reconcile weekly, biweekly, semimonthly, and monthly payrolls
Import and balance timekeeping and bonus files
Complete retroactive payments and audit resulting variances
Review supporting documentation and backup for weekly audit reports
Assist with training and development of payroll team members and new hires, virtually and in person
Document and maintain best practices and standard operating procedures
Implement new payroll procedures as needed
Resolve escalated payroll issues and complex payroll-related matters
Maintain confidentiality of payroll-related information
Support the Payroll Manager with off-cycle payments, escalations, and internal and external audits
Prepare manual checks, balance bank deposits, and reconcile ACH debits and credits
Respond to inquiries through phone, email, and ServiceNow Case Management System
Research and reconcile third-party benefit provider activity with payroll withholdings, including Wellbeing benefits, Newport deferrals, ESPP, 401(k) plans, and payroll tax-related transactions
Manage expatriate payroll setup, wire transfers, and related inquiries
Record and report ACH payments, manual checks, and pay card transactions
Perform system testing and provide sign-off on payroll configuration and integration updates
Complete ad hoc projects and other duties assigned by payroll leadership

Requirements

What you’ll need

High school diploma required
Bachelor's degree in Business, Accounting, or a related field preferred
Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) designation preferred but not required
3 to 5 years of payroll processing experience required
Experience with Workday or a comparable payroll system preferred
Well-organized, self-directed, and able to work with minimal supervision
Proven ability to manage multiple competing priorities effectively
Ability to thrive in a collaborative team environment
Strong computer proficiency
Intermediate Microsoft Excel skills, including VLOOKUPs and Pivot Tables
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Strong organizational skills with exceptional attention to detail
Ability to work in a fast-paced environment, manage pressure, and meet critical deadlines
Ability to work effectively in a structured team environment
Ability to follow established procedures and maintain compliance standards
Flexibility to adjust work schedules based on business and payroll processing demands

Benefits

Comp & perks

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay