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Senior Manager, Payroll Operations – Global Industrial
Softcard (acquired by Google). Lead all aspects of full-cycle, international, and multi-state payroll processing for exempt and non-exempt employees .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in full-cycle payroll processing, compliance with payroll regulations, and leadership in managing payroll teams. Proficient in leveraging Workday Payroll and HCM for efficient payroll operations and reporting.
Highest-signal resume keywords
Full-Cycle Payroll ProcessingWorkday PayrollPayroll ComplianceLeadership in Payroll ManagementCertified Payroll Professional (CPP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingPayroll Tax RegulationsJournal EntriesReconciliationsAccrualsMonth-End CloseData ValidationPayroll ReportingSOX CompliancePayroll Audits
Soft Skills
Analytical SkillsOrganizational SkillsProblem-Solving SkillsDecision-Making Skills
Tools & Technologies
Workday HCMPayroll Reporting ToolsMicrosoft Excel
Certifications & Qualifications
Certified Payroll Professional (CPP)
Industry Keywords
Multi-State Payroll OperationsPayroll PoliciesInternal ControlsPayroll Trends AnalysisEmployee Experience
About the role
Key responsibilities & impact- Lead all aspects of full-cycle, international, and multi-state payroll processing for exempt and non-exempt employees
- Ensure accurate, timely, and compliant payroll processing
- Oversee earnings, deductions, taxation, garnishments, benefits, direct deposits, and year-end processing
- Manage payroll calendars, processing schedules, quality controls, and service level expectations
- Review payroll audits, exception reports, reconciliations, and data validation processes
- Lead, coach, and develop a team of payroll professionals
- Establish performance expectations and drive departmental accountability
- Conduct performance reviews, succession planning, and career development activities
- Support onboarding and training for new payroll team members
- Partner with Finance and Accounting on payroll transactions, accruals, journal entries, month-end close, financial reporting, and forecasting
- Analyze payroll trends and provide reporting and recommendations to leadership
- Maintain and improve payroll controls in a SOX-compliant environment
- Ensure adherence to payroll regulations, wage and hour laws, tax requirements, and company policies
- Develop, monitor, and improve payroll policies, procedures, and internal controls
- Partner with Internal Audit and Compliance to evaluate and mitigate payroll-related risks
- Serve as primary contact for internal and external payroll audits and coordinate audit requests
- Manage complex payroll issues and escalations, identify root causes, and implement corrective actions
- Serve as Payroll functional lead for Workday Absence, Payroll, and Time and Scheduling
- Oversee Workday payroll configuration, testing, validation, and release management
- Lead payroll participation in Workday enhancements, upgrades, integrations, and new functionality deployments
- Ensure data integrity between Workday Payroll, HCM, Benefits, Time Tracking, Finance, and third-party systems
- Develop and maintain Workday payroll reporting, dashboards, and analytics
- Identify opportunities to leverage Workday functionality to improve efficiency, controls, and employee experience
Requirements
What you’ll need- Typically requires a bachelor's in Accounting, Finance, Human Resources, Business Administration, or a related field
- Ten (10) or more years of progressive payroll experience, including significant experience managing multi-state payroll operations
- Five (5) or more years of leadership experience managing payroll teams
- Experience with Workday Payroll and Workday HCM
- Extensive knowledge of full-cycle payroll processing and administration
- Strong understanding of payroll tax regulations, wage and hour laws, and payroll compliance requirements
- Experience supporting payroll accounting functions, including journal entries, reconciliations, accruals, and month-end close processes
- Demonstrated experience working within a SOX-controlled environment
- Experience supporting internal and external audit activities
- Strong analytical, organizational, problem-solving, and decision-making skills
- Advanced Microsoft Excel skills and experience utilizing payroll reporting tools
- Certified Payroll Professional (CPP) designation
Benefits
Comp & perks- Options for healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation pay
- Sick pay
- Holiday pay