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Softcard (acquired by Google)

Senior Talent Delivery Manager

Softcard (acquired by Google)

. Lead execution and delivery of NAPA’s enterprise talent and learning programs .

Posted 9/23/2026full-timeAtlanta • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading enterprise talent and learning programs, with a strong focus on instructional design, program delivery, and stakeholder management. Proven ability to leverage data and analytics for continuous improvement and effective program implementation.

Highest-signal resume keywords
Enterprise Talent Program DeliveryInstructional Design LeadershipProgram/Project ManagementData-Driven Decision-MakingStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Instructional DesignProgram DeliveryLearning TechnologiesAdult Learning PrinciplesData AnalyticsChange ManagementCapacity ManagementRisk ManagementPerformance EvaluationContinuous Improvement
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingBusiness Acumen
Industry Keywords
Talent ManagementLearning ProgramsOrganizational DevelopmentFacilitationVendor Management

About the role

Key responsibilities & impact
  • Lead execution and delivery of NAPA’s enterprise talent and learning programs
  • Provide leadership and development to instructional designers and facilitators
  • Lead and coordinate instructional design and facilitation resources
  • Manage program schedules, capacity, resources, dependencies, and delivery risks across multiple initiatives
  • Partner with Talent program owners to clarify objectives, audiences, outcomes, and delivery requirements
  • Ensure learning content and experiences are practical, consistent, engaging, and aligned with business needs
  • Partner with business and People leaders to support successful program launches and adoption
  • Use participation, learner feedback, performance data, and other measures to evaluate delivery effectiveness and identify improvements
  • Drive continuous improvement, simplification, and scalability of Talent delivery practices
  • Manage external learning partners and vendors as needed
  • Ensure end-to-end delivery of enterprise talent, learning, and leadership programs
  • Translate program strategy and design into scalable implementation and delivery plans
  • Establish delivery standards, processes, tools, and operating rhythms across Talent programs

Requirements

What you’ll need
  • Bachelor’s degree in HR, organizational development, learning, business, or related field
  • 7+ years of experience in learning, talent management, program delivery, instructional design, or related areas
  • Experience leading complex, enterprise-scale learning or talent programs
  • Demonstrated program/project management capability across multiple priorities and stakeholders
  • Strong understanding of adult learning, instructional design, facilitation, and learning technologies
  • Strong business acumen, stakeholder management, communication, and data-driven decision-making skills
  • People leadership experience preferred
  • Master’s degree in HR, organizational development, learning, business, or related field preferred
  • Experience leading enterprise-wide learning and talent program delivery in a large, complex organization
  • Experience leading instructional design and facilitation teams
  • Experience leveraging learning technology, data, and analytics to improve program effectiveness and scale
  • Experience managing external learning partners and vendors
  • Experience supporting organizational transformation and change initiatives