Shop Operations Manager

Softcard (acquired by Google)

. Maintain all shop support activities at the location .

Posted 10/2/2026full-timeTexas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while managing shop support activities, inventory levels, and accounts payable processes. Proficient in financial calculations and report generation to drive positive business results.

Highest-signal resume keywords

Accounts Payable ManagementInventory ManagementCustomer SupportFinancial CalculationsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts PayableInventory ManagementFinancial CalculationsReport GenerationOrder Processing

Soft Skills

Excellent Communication SkillsLeadership SkillsInterpersonal SkillsSelf-MotivatedDecision Making Ability

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Sales ExperienceShop Support ActivitiesCustomer LiaisonPricing ImplementationCollections Process

About the role

Key responsibilities & impact

Maintain all shop support activities at the location
Train staff on sales-related systems, databases, and associated processes
Provide customer support, including order processing and advising customers of product shortages, expected delivery dates, and price changes
Implement and maintain pricing according to established policies
Manage the collections process and maintain overall responsibility for outstanding invoices
Manage all Accounts Payable activities within the shop, including expense, inventory, and freight invoices and debit memos
Prepare reports as needed
Assist customers and suppliers in resolving order problems
Manage inventory and maintain inventory levels through stock replenishment to meet annual turn goals
Fill in for other lower-level shop roles as needed
Perform other duties as assigned
Act as liaison between customers, sales force, shop employees, and distribution

Requirements

What you’ll need

High school diploma or GED and five (5) or more years of related experience, or an equivalent combination
Proficient in Microsoft Office
Excellent communication and presentation skills to all levels of employees
Industry and sales experience preferred
Ability to perform financial calculations and generate reports
Demonstrated people and leadership skills with a record of achieving positive business results
Ability to manage multiple responsibilities and projects
Professional, self-motivated employee with excellent interpersonal skills
Exemplary work ethic and decision making ability
May be required to be on-call on nights or weekends, depending on need

Benefits

Comp & perks

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay